Busaba Eathai

The £5 credit didn't happen.

Ace and easy to use.

Great app, love the points scheme. Only annoying thing is you can't split the service if paying for individual items on the bill. There should be a way to manually input denominations or go the service to be calculated from.your selections.

I have been charged twice for my bill, I love the food but this is out right wrong to do this to your repeating customers! I thought I was targeted by fraudsters I had block my card and all so inconvenient. Will have to rethink of going to busaba or referring it now.

New updates are problematic. Not being able to edit or go further into the app. I then tried to re-install the app to refresh. It has them cleared all my history and rewards! Really disappointed. Worked perfectly before hand. Having spent money from the Great service and food. Please amend my account? Was simpler using to pay. Now feeling really irritable from the app! Still no response! Awful service

Was good to get £5 off but wouldn't work if you're in a group and don't decide to equally split and want to pay for what you ordered. Major design flaw to be honest.

Had dinner with friends, paid for MY meal on the app. All my friends paid for theirs by card, then I was charge for the whole entire meal. Which then came to over £100. How incompetent. I'm fuming.

Your restaurants food is lame...really, I donrt understand how someone can do flavourless Asian food..beyond that, as an app developer I can say you guys are breaking multiple rules of UX. 1) asking for a "pin", 2) storing credit card details, 3) not having any buttons to delete the card, 4) not having buttons to delete the account, 5) not generating thebbill automatically in the transaction history. The only purpose of the app seems to get customers details and I want mine back and erased. NOW! you guys are the reason why I delete apps......and you are a shame for the development industry

Worked the first time now it's still saying bill needs to paid but confirms already paid, very slow to update and does not always work

It's hidden away in Rewards. ...you need to go here first before making payment

Bug in app. Select location before sign in and it changes your location to somewhere else after sign in.

First use bill credit is tucked away at the end of the receipt so I initially thought it had not been applied. App uses location to determine which restaurant you are in, lets you split the bill evenly or by item with other people in your group, and gives you a choice of card or PayPal.

DO NOT TRUST THIS APP! IT MAY OVERCHARGE YOU! We went to Busaba (a group of Software Engineers, with 75 years combined experience) and all downloaded this app, the software is buggy, with poor navigation, poor design and worse may OVERCHARGE YOU! There is no validation on who has already paid for items when you use the bill splitting facility. CHECK YOUR BILL! We did and found we were overcharged and had to get some of our money back.

I installed the app because it promised a £5 credit, but I cannot see the credit anywhere. Disappointing.

Had dinner with friends, paid for MY meal on the app. All my friends paid for theirs by card, then I was charge for the whole entire meal. Which then came to over £100. How incompetent. I'm fuming.

Not an easy experience logging on during the meal, but then found no offer or redeemable, rather disappointed and will now delete. Could have been a good chance to build a relationship....

We downloaded the app to be told we couldn't use it. What a con. Awful service as well.

Discount not redeemable - feel scammed!

Signup didnt work. Only PayPal signup did anything and unfortunately PayPal seem to be down.

Could not pay using the card initially, after it was resolved could not redeem the £5 voucher. Poor.

Caused absolute havoc when our party tried to pay. Didn't apply the discount to my payment.

Tried 3 cards but won't accept any of them

Difficult to use.... ...........

1 star for being able to pay the bill. Another star for receiving my discount (after reading the fine print) But unfortunately as it is with every other restaurant with an app, I have to uninstall it because I simply don't have the space on my device to keep downloading individual apps.

Wouldn't recommend using with 5 people. And also have to pay service charge that doesn't let you split or tell you about. Cool idea but gets complicated. P.S REMEMBER WHAT YOU ORDERED.

Splitting the bill was so easy with this app. One person gives their ref number to the waiter, the others give their ref number to that person and the bill is itemised to split between and pay via the app. Or to split equally and pay via the app. Super easy! All restaurants should take note!!!

Good but don't automatically add service then guilt me for a tip as well!

Used it once so far and worked seamlessly. My date even thought I left without paying dye to it being swift and discreet. I also got £5 off my first order which was nice and there are other rewards you can collect as well.

I have used it a few times. It's unpredictable. Sometimes good, sometimes slow and sometimes doesn't work at all. I'm gonna need to uninstall an reinstall now...what a hassle

We tried to register some cc to pay a bill and it simply did not work . All cards were denied. Then the location of the busaba shop we were trying to pay for, disappeared and we could try no more. Make it work and it will be very nice

Tried to use this to pay for my meal as they were having a special to win a prize. Alas after really weird permissions I then went through a very buggy and slow app, there are errors where you enter your payment details and then have to ever then again for the competition, on the second time it asked you for a pcd number which I had no idea what it referred to. I asked the waiter but they didn't seem to know how. I ended up just paying the normal way and uninstalling the app.

Great food at restaurant but what a palava to try and use. Really fancied being entered into Thai trip competition and went back for a second visit, but APP wouldn't crash. Busaba Thai hotspot no better either. What the heck is PCD when you're entering Visa card. Really frustrating end to the meal staring at the wheel of death as app tries to sort itself. Will be uninstalling as soon as I claim my £5 credit on a third visit sometime in the future.

Map doesn't show the restaurant I'm in, and think I'm miles away. Tried to log into PayPal and kept coming up with error page. Asked to verify my payment option and did nothing. Just ended up going to the same pages over and over again and it will show up with a different error. App is a good idea, but one with so many bugs like this is unacceptable.

Could pay bill but not use my £5 reward due to a bug relating to my phone type

I was forced to install the app because the restaurant's card payment system wasn't working. It's still unpolished, it adds a service charge and asks if you also want to add a tip?! Also, it needs you to register your card details - why not use Google Wallet & identity when it's already there? Makes no sense...

I had no choice but to install this app, as the payment system in the restaurant was broken. App installation requires far too many permissions for its functionality -- I think it should just require network and maybe location. The location/distances shown on the map were incorrect, and it took a long time to get through the setup flow on mobile data. Our receipt had an automatic service charge and the app asked for an additional tip (on a separate screen).

Prawns and Scallops , coconut rice and calamari

Finally somebody is using the technology to make the customers life easier. This app is usefriendly and efficient. Great stuff Busaba

Sadly this requires far too much for the benefits info including registration, entering credit card info, access to camera etc. Not what I was expecting from an app that's only going to be used occasionally for one or two offers. I'm out.

Sluggish and poorly coded. Food is better than their apps