Ringo: International calls

Great call quality. Used to have the best rates for calls to southern Africa but suddenly increased to nearly 10 times more, without warning. Customer support did eventually respond to queries but basically not accepting any responsibility for the change. It's a shame because I and a lot of my friends & family that I referred were using it. Now looking for another app:(

The call quality is really good & clear. I always have a good experience. However since the upgrade, I have a few issues. The rate to Nigeria has increased making it not cost effective anymore. Also, I don't want it duplicating my call log - I prefer the previous log of only the calls I made on Ringo.

I first used Ringo about 7-9 months back Was terrible. Calls were not connecting or were pathetic connectivity- for both wifi and call back option but I restarted again around a month back- and it's FANTASTIC! Because of how good it became, I've made my colleagues download it as well for our work calls to international numbers. The call back option has been spot on and has been a boon to us in a many ways Thanks Ringo. Keep improving. The connectivity varies but could be better. You've got me for a loyal customer and I've already been campaigning for you guys to my friends and family who are in need of such a calling tool. Consider me sold. Apologies for the huge message.

SOUND TOO LOW - most people struggle to hear me having me to speak loudly (PRIVACY?). Tried on 3 different phones - same. Prices £££ DOES NOT INCLUDE VAT! Prices per call are very cheap +++

I want to use internet always (not callback) . It is showing two options CALLBACK AND WIFI (internet). It is annoying to choose any one option everytime I try to call. Can you design in that way?

Service is Ok types. Call through Wi-Fi does not work smoothly. Recently tried calling through local call from Hong Kong to India. That feature is even worst. Every time you have to call at least 3-4 times. After many time of disconnection it may get connected. Lots of improvement is expected. Thanks

This app increased call price 4th time up without notice. I disappointed for this. I topped up with £20 but increased call price after without notice. I advice do not use this app it's rubbish

One. This app has no credible customer support. My 531 credits were missing. I complained about it. Mailed them. And guess what my account was logged out and I can't Access it any longer. My existing 17 rupee were also gone. Worst experience. And I have read the reviews on playstore most replies from Ringo, are that they can't find the account of the complainer, do you know why, because those accounts get blocked by Ringo. Damn seriously. Such shady tactics for such a good idea of app. Good app idea. Worst shady tactics and makers.

I also had problems when using it abroad, had to uninstall it and now it's impossible to use, it doesn't even go past the sign up screen. Keeps returning an error with no explanations why. When it works, it's a rather nice and stable piece of software. Problem solved later but I did not get any refund. Rates are good for landline, for calls to mobile I rather use Libon.

Please don't install this application...they are really cheating and looting your money.. they looted my money...even I can't hear ringing sound from my calling number that this app detected money from my account..even they continue their call after I pressed the end call button... really really they are cheating.. please please do not install this application and don't allow this guy's looted your money worsted then politicians.... please please do not install this cheating app...

Used this app for a few weeks, and it works well. Offers a good service for reasonable charges, without any hidden costs. Gets around the complex rip off charges from all the mobile operators for international calling.

This app used to be good. For the past few months I have been facing a big issue with it. Whenever i call someone, i cannot hear anything and have to call them 3 times atleast before I can hear anything. And this has got ntng to do with the telecom operator but everything to do with the app. I am being charged for calls where there is just white noise.

I love the Ringo service however this Android app has issues compared to the Ringo iOS app. The call quality (on WiFi calling) is significantly poor on Android when compared to the iOS app. Even the network strength shows Poor/Fair on Android whereas on iOS app it shows Excellent even when both phones are placed side by side near the WiFi router! Please fix these app issues and get 5 stars from all. Thanks!

Terrible call quality!!!! Yeah Riva I tried emailing you already after you kept connecting me mistakenly to Saudi Arabia and charging for it every time. Don't know why I kept buying more time but it won't happen again. I usually have to make the same call several times before my party can even hear me, strain to understand each other and the calls are often dropped. Good riddance

Frequently change rates and rates are not as displayed or committed. Seems they are testing customers if customers can make calls with increased price. Some one please suggest good calling app from uk to india

The oher side cannot hear me for like two months now. You guys are pathetic. Skype is way better in calls and price

Nice app i was one of the first users.. but i'm annoyed why i dont get the free credits promised to me even after i installed the app they asked me too and did all they wanted. :( ..

Been using the app for a year now. At first the call quality was poor and calls dropped often. However the quality is now excellent and love the ease of use. The call prices have suddenly increased by ten fold and hence revised from 5 stars to 1 star.

Ok topped up to make international calls, and I am currently unable to do this. I am extremely disappointed with this app. How do I get a refund for the top up

Calls are nice in the beginning but soon the connection changes from excellent to poor with in minutes while on wifi calling. I use high speed internet but still call quality is bad. It's a good app what it needs is nice sound quality.

I use it to call my family in the US and the quality is always perfect. I also use it to call friends and family in Mexico and Spain and it has never failed and the prices are very reasonable. I can't recommend it highly enough.

MUST NOT USE THIS APP!!! USELESS CUSTOMER SERVICE Most useless customer care I have ever came across. I cannot login into my own account and these guys are not able to figure out. Wasted my whole 1 week tricking me by saying we will call you. Till date not a single robot/human called me to solve the problem. Please refund my amount that's balance and I am done with your app. I will ensure to give a negative feedback wherever you guys exist on the internet. This is just ridiculous.

Dialler sometimes has problems which makes Ringo app to crash out.. Need to fix this. Otherwise i like this app

The quality of call is better! But the problem begins when even i have my internet connection i cudnt place my calls! So thats the only problem! Fix it!

Live in London call New York Daily, basically runs it through a landline somehow my mobile number still pops up. Works perfectly

Fake app ever..... No calls connected still our money had debited... Spam application

After giving ringo a bad review I received a call. . .I thought this was great and that they have good customer service only to find that my verification pin still does not work . . .maybe I should just give up on having this app

This app is simply horrible. Does not work half the time. I have $30 balance and I can't make calls.half the time calls do not go through quite frustrating do not use

Wrost app ever I have seen. My all credit became waste.

Call rates from UK to India jumped from 0.62p to 1.30p overnight with no communication at all. It would have been good to at least get a notification of the same.

I have been a ringo user for past 2 years and the app used to work great.. however in the past few months the call quality has decreased tremendously.. first they hike rates without giving a clear hike amount. The latest problem is call quality.. I have to call at least 6-7 times for it to connect or to hear the person on other end.. nobody can hear and still you get charged for it. Plus you get prompts like please check the number even though you were talking to the same person just minutes back... app has become worthless due to lag and poor connectivity issues.. if it doesn't get better I am switching to another app.

For a long time this was one of my most regularly used apps. The call rates used to kick the ass of other services such as Skype and Google Voice, unfortunately some have now increased quite dramatically in the past few months. Call quality is normally the same as a regular phone call... Because Ringo isn't an IP phone service, it isn't dependent on your Internet connection for the whole call, it just uses data to quickly find your local access number to place the call, from there it just using various different telephone services.

I've tried and tested several international calling apps and Ringo has been the best out of the bad bunch. Calling the US is free. Calling Canada is virtually free as well. I call Nigeria quite a lot and the line is ok, I was even impressed calling Nigeria on Wi-Fi from another country. So no running up roaming charges on my monthly bill. Only thing I could remember was there was a problem not displaying my credit. I reinstalled Ringo around 10 times and then contacted Ringo support. After a few days the problem was resolved. I don't know if Ringo Support resolved the problem because I did not get any acknowledgement from them stating that they fixed it. However I do like it and I'm comfortable with it.

1- connections issues: you make a call, the line gets connected, minutes start counting and you do not hear anything. So, you waste money for a useless call. 2- It disconnects in the middle of a call and then it asks you to call the support center to use the app again. It happened to me 4 times and it was not pleasent expereinece as I was in the middle of an important call that I could not redial the number again until one day. 3- Customer service never gets back to me regarding my point 2. They do not appreciate your bussiness. I think the "chat with us" option in the app is just for decoration

I m not able to make a single call to india. Not able to connect to any number. Only the first free call worked .After that i have purchased credit of 10$ to make calls. Tried several times to make a call but failed each time. I request the technical team to solve the issue asap or return my money.

App calls good. Rates good. But if you reinstall app and forget your email or local mumber is changed then you lose all your credit balance because a new account gets created. No way to get internet pack with this app. Still liked it.

Too expensive, and you guys do charge me twice. The call quality is good, but painfully expensive compare to other networks

I loved it so long ago, but now it's just a joke. If I download an app for free credit, I never get the credit. If I claim the credit they reject it.

Nice app low cost call

That's some seriously amazing international calling service without burning a big gaping hole in your pocket... My friend used it to talk to me when I was in US... Now I am using it to talk to her when she is in London... Truly mind-blowing... Keep up the good work.. Will let you know in case I run up in some issue or teeny-weeny Bug.. ☺️