NY Waterway

Relatively easy to use but could be streamlined

Does what it says on the box

Useful app. Can most certainly be improved. However, serves the purpose

Solid app, saves lots of time and makes ferry travel seamless

App well serves its intended purpose.

It would be nice if I have an activated nmonthly pass, to bring that up automatically when I start the application

Easy to use yo purchase tickets and I love the real time bus tracker

The schedule for ferries from Hoboken South to and from Pier 11 has not been working for many months.

I don't use the app to purchase tkts but I do use it for the ferry schedule and the GPS bus tracker...it's perfect for me!!

Well, trying to buy a ticket shows me listings for Swan Lake. So I've got that going for me at least.

I go to buy a paulus hook to WFC ticket and it shows me seat options to watch swan lake. This app is so buggy it's embarrassing.

I don't understand why a schedule list is so hard to update. Pier 11 to Hoboken So had been missing for too long

This app is so buggy. You'll need to uninstall and reinstall to get Paulus Hook to BPT (new WFC stop name). I ws getting swan lake options before reinstall.

Update the Hoboken south to world trade center line, this option is not available! In an update you highlighted you would remove wtc and add Brookfield place, however you never added Brookfield! It's now not possible to buy this ticket on andriod. ( I've checked with others it does work for iPhone)

Adding a payment method is completely broken. Not only is the UI stupid (why would you use a calendar widget?), but after you flip through months to get to the correct month, it sets the CC expiration to the current month and year.

Convenient, quick.

Rubbish.

Solid, reliable. Unlike paper tix, app tix don't expire.

Add time on bus gps

App doesn't work anymore

All is good and working.

since tge update on 10/27...it crashes on my android

Brookfield place is not listed and WFC gives me swan lake tickets.... Test your app before you change it

App crashes immediately upon opening.

App crashes every time I select "buy tickets"

Useless! Unable to login hence unable to buy tickets.

Installed and Uninstaller three times and does not work.

Since the most recent update the previous problems I had were fixed.. I hope that continues.

Doesn't work trying to buy from Brookfield Place to Hoboken South. Brookfield isn't even listed. Worst app ever. Please fix!

I just changed phone and there is no way to transfer tickets from one phone to the new one. And no response from customer service

NY Waterway is a fantastic trip. Very clean, helpful crew. I wish they rode to Wall St. on Sundays. That's when I'm coming home from my daughter's in Long island city to NJ. BUT I can't take it on Sundays.

Garbage. Buggy, made me buy multiple tickets. Said error processing when ordering ticket, then purchases ticker minutes later

Crash crash crash ... now I can't even launch. Tried uninstall reinstall etc.

Schedules are inaccurate (for the Astoria at least) by... a lot. Pretty unhelpful when trying to schedule connections.

Schedule and bus locator works well. I can't buy tickets for the ferry, but I can buy tickets for Swan Lake. This is working fine last time I took the ferry, which is rare. An update to the app must have caused this.

I used to really like this app but recently I started having a lot of issues. First, I can't buy a ticket from Hoboken to WFC - the options it gives are for theater tickets to Swan Lake. Second, it won't show schedules between Hoboken and pier 11. This thing needs some major fixes!

Works reliably for me as far as buying and using tickets and the bus tracker. Never had an issue with the app. The service can be a bit off schedule but NY Waterway doesn't even update that on the monitors in the terminal.

App asks us to review the service, then conveniently quits when trying to submit feedback. The Hoboken North - Downtown service is TERRIBLE, even after years of the same issues. Management at Brookfield Place doesn't communicate, ferries are full and replacement ferries are never advertised. Amateur hour.

App stopped allowing me to purchase tickets twice now. Credit card expiration date is wrong. Tried to set in app and through website. Second time it stopped working because the merchant code was changed without notice. 2 failures within a 3 month period.

App is garbage! Feels like an app from ten years back. Super slow, constant crashes, cannot view schedules between pier 11 and weehawken, never confident that the ticket will appear on my bought tickets list. The developers should be ashamed of such a shoddy job. I highly recommend anyone considering this app to stick to buying physical tickets.