m-OASIS

m-OASIS is user friendly and citizen centric application interface. Through this application citizen can do many operations such a registering any type of grievance/complaint, viewing property tax, water charge, ward wise corporators and staffs information and other general information.

General Information section contains services & contact information and ward wise corporators, revenue officers, health inspectors, engineers etc information so that citizen can easily contact concern person by clicking call button. It also contains the application procedure which is useful to citizens to view procedure for submitting various applications.

Tax Details section contains Information like property tax details, Tax paid history, calculation of tax for not paid years, water charge, UGD charge, application status. Citizens can view Tax paid and not paid information, for not paid tax years they can get approximate calculated tax value by clicking on ‘Calculate Tax’ link. It calculates tax of selected year by considering last tax paid information. Citizen can also view Water Tap, UGD details and balance information at anytime and anywhere trough their Smart phone

Grievance section provides option through which citizens can put their grievance by capturing image and location information on spot. It has a facility to upload live image by capturing from Smart phone camera or by uploading from image gallery. Once after submitting grievance citizen can track status through this application and even they can call concerned staff in case of any delay. Citizen will get notification every time after changing status of complaint. Once after grievance is solved, citizen can write comments and rate it.

Citizens can view the location of the payment outlets, public toilets etc on map along with distance and description of location. By this citizen can get easily near by places.

Features:

1) Easy one time registration.
2) Get varieties of information in single mobile application.
3) Citizen centric service interface.
4) Capture image and location at the time of grievance submission.
5) Track complaint status and view concerned officer’s name, phone number who is attending complaint.
6) Get notifications and SMS on complaint status change.
7) Easily view property tax, water charge, UGD charge balance and paid information.
8) Calculate approximate property tax of not paid years on single click.
9) Get notification of any announcements like tax rebate, time line to pay tax and other charges.
10) Views easily contact information of ward corporators, health inspectors, engineers and other officer’s. No need to save, update and remember phone numbers of concerned ward officer’s.