CESCAPPS
Free App
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About CESCAPPS
CESCAPPS is a state of the art Mobile Application with a host of features designed to help customers reach CESC on the go. With vibrant and colourful user-friendly screens, the app allows ease of navigation for users.
Among the features of CESCAPPS are:
• The app gives access of ‘Quick Bill Pay’ where the consumer may pay the bill on the go by furnishing only the consumer id; multiple bills may be paid by this option
• Payment options are available for the following cases:
Monthly Bill
Advance payment
Application for Name Change
Reconnection of Supply
Additional AC
New Connection
Burnt Meter
• The consumer may apply for and check the status of New Connection/Additional load application
• You may access your personal details like consumption, last bill paid, and so on; more than one customer id (if any) may be added
• Fresh complaints can be lodged and previous complaints tracked via the app
• The M-services include:
Request Duplicate Bill
AC Application
Non- usage of Electricity
Register you mobile, email, DOB
Bill calculator
e-Bill registration
• One-touch call facility to connect to the call center : 4403 1912
• One-touch email facility to get in touch with us: cesclimited@rp-sg.in
• Cases of theft may be reported through the app
• The consumer can stay updated with regard to the company, new launches, services, outages, useful tips, through social media tabs for Facebook, Twitter, and WhatsApp which are available in the app
• HT consumers can login and get the following details about their account
My Profile – A summary of their account details are available here
Latest Bill along with the amount to be paid and the due date can be viewed
Payment History of the last 12 months are available in the app
Consumption history of the last 12 months are available in the app
All you need:
• A smart phone with Android Operating System (OS 2.2 or above).
• Internet connectivity like GPRS/EDGE/3G/Wi-Fi.
For queries, feedback & suggestions, kindly email us at cesclimited@rp-sg.in or call 1860 500 1912/ 4403 1912/ 1912
Among the features of CESCAPPS are:
• The app gives access of ‘Quick Bill Pay’ where the consumer may pay the bill on the go by furnishing only the consumer id; multiple bills may be paid by this option
• Payment options are available for the following cases:
Monthly Bill
Advance payment
Application for Name Change
Reconnection of Supply
Additional AC
New Connection
Burnt Meter
• The consumer may apply for and check the status of New Connection/Additional load application
• You may access your personal details like consumption, last bill paid, and so on; more than one customer id (if any) may be added
• Fresh complaints can be lodged and previous complaints tracked via the app
• The M-services include:
Request Duplicate Bill
AC Application
Non- usage of Electricity
Register you mobile, email, DOB
Bill calculator
e-Bill registration
• One-touch call facility to connect to the call center : 4403 1912
• One-touch email facility to get in touch with us: cesclimited@rp-sg.in
• Cases of theft may be reported through the app
• The consumer can stay updated with regard to the company, new launches, services, outages, useful tips, through social media tabs for Facebook, Twitter, and WhatsApp which are available in the app
• HT consumers can login and get the following details about their account
My Profile – A summary of their account details are available here
Latest Bill along with the amount to be paid and the due date can be viewed
Payment History of the last 12 months are available in the app
Consumption history of the last 12 months are available in the app
All you need:
• A smart phone with Android Operating System (OS 2.2 or above).
• Internet connectivity like GPRS/EDGE/3G/Wi-Fi.
For queries, feedback & suggestions, kindly email us at cesclimited@rp-sg.in or call 1860 500 1912/ 4403 1912/ 1912
All Application Badges
Free
downl.
downl.
Android
4.0.3+
4.0.3+
Android app
App History & Updates
What's Changed
Introduction of "QR Code" --- Consumer can make the payment of the latest electricity bill by simply scanning the QR code
from 'CESCAPP' without requiring any input from his/her side.
Introduction of "QR Code" --- Consumer can make the payment of the latest electricity bill by simply scanning the QR code
from 'CESCAPP' without requiring any input from his/her side.
What are users saying about CESCAPPS
D
by D####:
by D####:
Hell Worst service Full of issue n debug..... Must handle these debugs n develop a better payment gateway.... Otherwise there is no such reason to create this app....
D
by D####:
by D####:
I tried paying the CESCOM electricity bill using this app, while doing so it asks for a 11 digit customer ID whereas the customer ID provided in the electric bill is only 10 digits. Can you please check and rectify this? Developer please reply to this.
D
by D####:
by D####:
This app needs an update but unfortunately no one has cared to make one. Online payment cannot be done anymore which needs to get fixed.
H
by H####:
by H####:
We are paying bills using customer id, not getting into a vault. This app (and your website too) expect us to type in the customer id, whereas it is saved in some soft note! Please allow copy/paste in customer id field!!
D
by D####:
by D####:
Very 3rd class app. Need to improve application pages. Pages are not coming properly. How any one do monetary transaction with these types of risks
D
by D####:
by D####:
Worse app, cesc, have to improve it, after 17 times trying yet I didn't got OTP,
D
by D####:
by D####:
The worst application i have ever seen. Previously at least cud log into the app...Now all my customer IDs are showing invalid. Contacted the tech group many times...But the solutions they suggested are all bogus. I think...The developers of this app are still sleeping....!!!
D
by D####:
by D####:
Why i can't able to log in., The circle is rotating & rotating but nothing happen.
D
by D####:
by D####:
Doesn't work most of the time. Rubbish app.
D
by D####:
by D####:
Poor App, most of the time View /Pay option does not work
V
by V####:
by V####:
Rubbish app and equally bad interface.
D
by D####:
by D####:
Worst app I have ever used
D
by D####:
by D####:
This one very bed app. Not working properly....
D
by D####:
by D####:
Worst App. Never opens when logged in.
D
by D####:
by D####:
Worst, not showing the detail on time
B
by B####:
by B####:
Maximum options are not working properly
Z
by Z####:
by Z####:
Service very prompt and efficient.emailed them, they emailed back same day assuring to solve the problem
D
by D####:
by D####:
Good Application for CESC consumers.
D
by D####:
by D####:
Very poor app. I can't pay bill from Billdesk.
J
by J####:
by J####:
The app is very good. I Have been sure that recent payment Status has been successful.
D
by D####:
by D####:
Not working properly....earlier was far better
L
by L####:
by L####:
Now your app is awsome. Just a grand app. Excellent job. New version is just mind blowing. Thanks.
D
by D####:
by D####:
First I will use & then I will submit report.
D
by D####:
by D####:
Worst app ever
M
by M####:
by M####:
App is working abnormally
D
by D####:
by D####:
Need update, please send update
D
by D####:
by D####:
Please update the user interface also...
R
by R####:
by R####:
App is good I got anything anywhere I got bill easily n paid
D
by D####:
by D####:
Kindly put option to get a duplicate bill in the app section.
D
by D####:
by D####:
Not working
D
by D####:
by D####:
Pathetic App
D
by D####:
by D####:
Very good app
L
by L####:
by L####:
App is really good
D
by D####:
by D####:
Nice
U
by U####:
by U####:
Good
G
by G####:
by G####:
Unable to login. Whenever I am putting the customer id, it says invalid but I am giving the right customer id. Also tried with consumer ID as well but same problem. Please assist.
D
by D####:
by D####:
SERVICE OF CESC HAS BECOME VERY POOOR. For new electric connection I hv deposited money & documents 2 months back but it has not yet provided the connection. Several times I have visisted the office with no results.
D
by D####:
by D####:
The latest version 1.1.7 says that payment screen modified, but trust me when the payment made an acknowledgement appears in screen with a close button, but this close button doesn't go back to the home page, so everytime I have to force close the app to make the next payment as the payment acknowledgement screen is not redirected to any other pages, please upgrade your app.
D
by D####:
by D####:
Very stupid app, works like a malware, won't allow to close the servey page.. jerk! I am not able to initiate new transaction
by D####:
UI / Design should be improved. And after payment, the confirmation box can't be closed by clicking "CLOSE" button from the screen. So I can't able to go to the home screen or any other screen from the confirmation page. Please rectify this. Otherwise I don't have any issue in payment process. The process was smooth.