ihaveaplan mobile

The app itself is useful but its not user friendly yet. The user interface isn't "flowing" yet. The app feel like it was botched but it's a good start tho ...

Everything mentioned in these comments is true. Inputting information is a nightmare and honestly if I knew it was going to take this long would have rather sent in the papers

Hi, can you at least fix the interface before launching the app? Thanks

Doesn't work, so they replaced it with another app that also doesn't work. One star is too high of a rating given how broken the system is and how little interest they've shown in fixing it.

But such a low rating? Tsk. Hope this goes well. Update: unlike some of the reviews, I had no problem registering and logging in, but I have to admit that the app loads very slow and the biggest flaw is that it does not adjust itself when I'm typing! I had to assume it was typing correctly and then close my keyboard to double check every time I insert something. Please fix this! Other than these two factors, I'd say it's fairly simple to use and would only request enabling which year I'm claiming for. UPDATE: app services terminated without notice, and now required to use StudentCare. Developers don't care.

It's not working. I have to download another app, so I did and it's still not working. Won't let me pass that page.

Doesn't even work.

Doesn't even work

For an insurance company that charges so much you would think they would invest more into making an app that is at least usable for their customers. I have never used such a horribly functioning app. A 10 year old can make a better app than this.

It was difficult entering my info- perhaps the app isn't really compatible with my screen and/or keyboard. Once the info was entered, it was super easy to file a claim. Much, much better than submitting and mailing paperwork!

Navigation is completely off, I'd rather fill out forms than wrestle with this app in the time I "save" using it to send in my claim i could probably fill out the form on paper

Very difficult to input information. I had to type my student number and other things in backwards to get it in correctly. Once I got all that done and took pictures of my receipts, the claim would not go through after about 10 tries. The worst app I've ever used.

I read the comments and was surprised that it's quite smooth to type all the info on my HTC. Maybe it differs from phone to phone. However, it crashed when I tried to take a picture. Anyway it's much easier than the paperwork.

I did not even make it through the creation of my claim profile. Not only was it absolutely impossible for me to enter my phone number, once I finally clicked '' save and submit'' it brought me back to the login screen. Being motivated I tried once more, only to have the same thing happen. I would rather send my claim by mail than have to deal with this app.

The most broken app I have ever used. Like Christ, I can't even see the field I'm supposed to type in.

Entering information into fields is a nightmare on the app. When attempting to make a claim, pressing the back button brings up a blank, unresponsive home screen. I have to relaunch the app to start over, only to have another bug sabotage my work. I'll be using the old fashioned print and mail claims form instead. Avoid this app.

But it took me forever bc it entering my info was a nightmare (like most others in comments). And then once i managed to actually enter all my information after many many attempts, i took photos of all my receipts and when ready to submit, there was some kind of error and it crashed... Making me start from the beginning. Havent attempted again since.

It was difficult entering my info- perhaps the app isn't really compatible with my screen and/or keyboard. Once the info was entered, it was super easy to file a claim. Much, much better than submitting and mailing paperwork!

For an insurance company that charges so much you would think they would invest more into making an app that is at least usable for their customers. I have never used such a horribly functioning app. A 10 year old can make a better app than this.

This app is possibly the most terrible app I have ever had the misfortune of using. It is a great idea, and I was initially excited to use it, but I am extremely disappointed in it at this point. Inputting information is difficult if not impossible, the camera function is very slow and does not save the pictures half the time, and the app itself continually logged me out halfway through the claims process. By dint of a half-hour struggle, I finally was able to wrestle one claim through. Though I have three more to go, I think I will claim them the old fashioned way, as it is much faster and I have other things to do with my life than grapple with awful UX. I do not feel comfortable with this clearly incompetent software handled by a clearly incompetent team now having my banking information and will be deinstalling the entire thing once I've processed claims by hand tomorrow. I should have read the (overwhelmingly negative) reviews on the app store before downloading this time-waster.

I haven't tried the other functions, but the interface is the absolute worst I've tried to use. Did anyone even test this before it went out the door? Edited to add: I've upped my rating to two stars. While the initial setup is nearly painful in how badly it's made, once I had my info in the app, I've never had an easier insurance claim. Fix the info entry portion and this would be an amazing app.

It saves paper, works well with Samsung S4 and is fairly simple to use. It works a lot better than the apple app. It isn't the best thing I've ever used but it works and serves its purpose.

The app works but inputting info is a nightmare. The keyboard that comes out will block the info so you can't see if you typed it correctly. Getting to the right section is annoying. Took me several tries to start inputting my info for making a claim. It does save a lot of work by submitting the claim online, but the app itself was obviously developed lazily. I expected a much better result than this.

everything is decent except for the form fields and restarting all the frikin time. Please fix this. I wouldn't have let out software behaving so badly. Who developed this? please do it right.

The profile screen won't allow me to enter information, the fields at the bottom of the page are covered by the keypad, and any numbers entered get jumbled up. My phone is a Samsung Galaxy Alpha.

It is as if they forced some poor guy to make this in 3 hours and paid him with a sweaty gym sock. Why would they release such a bad app? It reflects very badly on their standards. Great idea though, please fix it.

Worst app I have ever used. Was not even able to complete the initial profile setup. Data entry was a nightmare! First review I've written it was so terrible.

But such a low rating? Tsk. Hope this goes well. Update: unlike some of the reviews, I had no problem registering and logging in, but I have to admit that the app loads very slow and the biggest flaw is that it does not adjust itself when I'm typing! I had to assume it was typing correctly and then close my keyboard to double check every time I insert something. Please fix this! Other than these two factors, I'd say it's fairly simple to use and would only request labelling which year I'm claiming for.

The app itself is useful but its not user friendly yet. The user interface isn't "flowing" yet. The app feel like it was botched but it's a good start tho ...

The application has so many bugs. Glitches out all the time. Terrible service.

Awful design for entering information. Student number goes in backwards. Can't see the password field because it's covered by the keyboard. Good first attempt, but not fit for use yet.

Very buggy and frustrating. Was very hard to enter information, even once this was done taking pictures of forms kept failing+logging me out, the email I sent to the help contact failed to send.

Hard to input your info as it makes you re-log in every time you minimize it.

Would give this 0 stars if I could, this app does not remember my information, it keeps logging me out and basically does not function. Should not even exist at all.

Easily the worst app I have ever used. - keyboard cursor resets after every letter typed - pages don't scroll far enough so that the keyboard completely covers what you're typing - app covers status bar for not reason at all - violates any Android design guidelines ever written (or even thought of) This is clearly a lazy iOS port. This might have been acceptable in pre-Gingerbread times but today that just says "I don't even care".

Number fields always reset, can't see my input because of the keyboard. Wouldn't use this app if they paid me double my coverage

The input fields are extremely hard to fill. App logs me out whenever I try to complete my account information.

Yeah, at first I had some difficulties to input my info. But now I am satisfied coz I got my money back very sooner than another way (paper work).

If you enjoy retyping the same information over and over again, you'll love this app. I literally had to reenter my bank information a dozen times because the cursor jumps around and you can't actually see what you're typing. It's infuriating.

It's impossible to look things up when filling anything out because when I switch apps it goes back to the login screen or crashes. It's too buggy to be a released product.