Fleetmatics WORK Android 4.0+ for Android
For any business that is considering this software stay away! We have used this software since May 2016 and it was great for awhile now it's just costing us time and money. No one is willing to help resolve the issues and so far we have been unsuccessful at terminating our contract. There's better out there that's cheaper.
I had about a 3 page rant on why this app is one of the worst apps that I have ever used but of course I can't fit it in this box so I will just say this is the only app I have ever rated or commented on and if I could give it negative stars the only question would be how far negative should I go
This program will constantly fail to send or receive data, yet other apps still load. This is specifically a problem with Fleetmatics and not the phone carrier. When it fails it will delete or duplicate whatever you just entered... Side effects include headaches, nausea, high blood pressure and vomiting.
Absolute rubbish! Lagging, slow, unstable app. Customer service is worth zero! As usually all concerns are past to product team. Year later no update or any feedback from product team what has been done to improve this so called app (it's literally browsers). Shame on you customer service trying to put blame on my network operator (all my colleagues have same issues on different networks), my phone (I have several phone by the way) or me (child could use it) as a user not knowing how to properly use this app. No wonder only 2.6 rating
It has bugs alk through it and no warning to the user when it doesn't work
If I could give a half star, I would. Excessive lag in sync, overly complicated for what it is.
Worst app in the world. Words can't describe my daily frustrations with using this app that corporate shoved down our throats.
This app has many problems and faults once you start to us it after using it for a while, spoke to the company and they are useless and basically said they will not be fixing problems overall terrible app
Our company started using fleetmatics about 2 months ago , it took a while for everyone to get used to it , but as far as I'm concerned, it has saved us both time and money.
Ease of use in the field is great. Tracks all my jobs, history, and equipment. Customers love receiving invoices immediately! Wonderful
Slow, hav ed to constantly restart,
Works pretty good!
Useless app ALWAYS has been especially on android. Heaps of functions dont even work, app is slow, pages never load. Wastes heaps of time just trying to use it
Why does my account keep getting "locked". None of the Apple users have this problem, just me. And my back button needs to act as a "cancel" button and not a quit button.
No excuse for below par UI UPDATE: Still sucks.
The app is getting better with every update. It's a bit slow sometimes but mostly works fine.
Works great for us.
The app is incredibly slow to load information. Most of the time when going back to my job listings or opening up the app again to view the current job, it does not load at all. I have to hit back on my phone, have the app prompt me about whether or not I want to quit the app, select no, and then it'll load the job info. Sometimes even then some info, like phone numbers for contacts, just flat out disappear and I have to either restart my phone or force close the app in Android settings. Horrible.
On S7 with MM, no way to correct my time zone. App is always 8 hours ahead and i have to manually change it whenever starting or stopping tasks.
Great recording of data and history. Once i got used to it ,and understand how it works it's hard to imagine how I did without it. Well done team.
Been using over a year. Ready to quit my job weekly over the countless problems this app has!
How has this app been this bad for this long? My company paid a lot of money to use this software and it's only cost us more in time due to the constant support issues with this completely unreliable app! At this point we've looking elsewhere.
Can you make it to where I can turn the screen sideways?
If I could give this app less than 1 star I would.
This is a horrible app. Can't sign on to see my work schedule, which I really need. I always have to delete it and download it two or three times, to get it to work. This is not fair to me. I'm not able to see my work schedule, and it is taking too much time messing with it.
Useless app ALWAYS has been especially on android. Heaps of functions done even work, app is slow, pages never load. Wastes heaps of time just trying to use it
This dann thing HAS to be uninstalled each and every time I have to us it, and my emplyer requires my using it, posses me off several times a day.
Worst field app ever. This app could potentially destroy your business.
Freezes when it comes back online. I have to quit the app, then go and force stop the app, reopen it to get it to work. Been using it for a year and only just started doing it. I am looking for an alternative.
So buggy you should call an exterminator..and the lag. I grow facial hair waiting for this thing to load new jobs.
Freezes sometimes, but works pretty good!
Same deal freezes way too much or closes when I take a pic or try to load a pic
Unable to sing in on mobile,username and password both work when logging in from a PC.Please fix as my job requires to use this app daily.Im using a Galaxy S6,did not have any problems when I was using a Nexus 6
It tells me the username isn't correct yet I log on the computer with no problems! Please help!!!
11/28/2015- Updates do nothing to correct major usability issues. It's like this app is a bad port from another platform. It literally (still) takes 10 seconds to open to the login screen. Lg camera tabs capture unusable image, in-app actions do nothing for 3+ seconds making you question if app is frozen. App is frustrating for field techs to use and support is unable to help. I have no interest in either company, but check out RazorSync which has a better performi
Very unstable while looking in the library for pictures to upload, and my back button needs to act as a "cancel" button and not a quit button.
Lot of work to be done to improve the app. But big question, where to start???? Kept informing about the area it struggles, but no help. Product enhancement department looks doing nothing, after several months.
Slow and buggy
Slow, unreliable, unresponsive most of the time, fails to save signatures/descriptions/etc often, PDF viewer is pretty awful. Extremely poorly made. As a tech I have to use this on an almost daily basis, and it's extremely frustrating being stuck onsite for what can sometimes be over an hour longer than I need to be due to how unreliable this app is. Seriously needs to be rebuilt from the ground up rather than shoving it though a C++ to Java converter, which is what I assume has been used given how it works fine on Apple devices, but is dreadful on Android.
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Forced to use app for work, often stalls while loading. I need to type everything out separately in other programs so I don't lose my notes. Support says not many of their customers use the completion notes (the only way to input details about a job). Definitely counterproductive. Years of mandatory use and no significant improvements noticed. Not able to even save attached documents or copy job details into clipboard. Using a text document through email would be an upgrade.