My BASE

My BASE Free App

Rated 3.51/5 (5,090) —  Free Android application by Telenet Group

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About My BASE

Monitor, manage and control your BASE call plan with My BASE.
Simple, quick and practical, this application enables you to access the following services :

- You can add options to your monthly plan and remove them whenever you want
- You can find the nearest shop Fix2Go to repair your smartphone, tablet or smart watch
- View your usage (mobile Internet / minutes / texts / credit)
- Pay your invoice or pay for other BASE numbers and see your invoice history
- Top up for yourself or for other BASE numbers
- Possibility to request a third party to top up your call value
- Find a BASE point of sale through an advanced shop locator
- Send to and receive messages from the BASE contact center
- Possibility to opt-in for e-invoice
- Set thresholds to get notified when your credit drops below a certain point

Terms & Conditions:
The My BASE application is only available for all active BASE customers via BASE’s EDGE, 3G and 4G mobile networks or by WiFi. Use of the application is free. The price of the data usage linked to downloading and using the app depends on your call plan.

How to Download / Install

Download and install My BASE version 1.11.0 on your Android device!
Downloaded 500,000+ times, content rating: Everyone
Android package: be.basecompany.base.mybase, download My BASE.apk

All Application Badges

Free
downl.
Android
4.0.3+
For everyone
Android app

App History & Updates

What's Changed
General improvements
Version update My BASE was updated to version 1.11.0
More downloads  My BASE reached 500 000 - 1 000 000 downloads
Version update My BASE was updated to version 1.7.4
Version update My BASE was updated to version 1.5.0

What are users saying about My BASE

C70%
by C####:

Shows two different remaining credit amounts, while I know for a fact that I'm already over my limit. Garbage app, don't bother.

X70%
by X####:

I have been using this app since I bought Base SIM card. It doesn't update my data consumption, instead of that, I log out and re-log in to see my latest consumption state. Overall, I don't see my credit value in latest updates any more.

A70%
by A####:

Everytime I use it requies update an reconfiguration of the account. Completely useless. I stopped using it.

A70%
by A####:

registration doesn't work even after new install in android device

X70%
by X####:

Downloaded it despite the negative feedback should've listened

N70%
by N####:

Sinds een update kan ik het resterende belkrediet niet meer raadplegen. Als oplossing wordt voorgesteld dat je dat toch kan raadplegen via sms of door te bellen. Waardeloze app dus! ---------- Antwoord op Abdel: Na telefonische bevestiging dat dit verwijderd was en zeker niet meer ging teruggezet worden, dan toch iemand die wél weet hoe het werkt! Bedankt Abdel!

O70%
by O####:

Waardeloos

X70%
by X####:

Crashing

L70%
by L####:

. The design and layout is very easy to use. New payment plan boasts 15€ and can configure mins and data, except this doesn't work: The next screen gives option to conform change to base15 bit no config option, so I didn't change plan.

K70%
by K####:

Worked once, now keeps saying. "We can't find this account". My first month with Base and they sent me a text claiming I was over my monthly limit (even though I now have 5x more than last month with Proximus and then I never ever went over my limit).

X70%
by X####:

Doesn't actually keep track of data properly. Had to pay 400 Euros overage after it said I only used 13GB of data. Company claimed I used 30GB. That's after I switched my plan to double my data. Still had to pay it.

Q70%
by Q####:

If you are a heavy traveller count on the inability of this app to inform you in real time about your data usage and get prepared for insane bills upon return (in hundreds of Euro).

X70%
by X####:

login door middel van mobiel netwerk is defect. update aub.

X70%
by X####:

Not working properly...

B70%
by B####:

Worked for a while, quite handy. Since several months, however, i can no longer log in through any of the provided methods, nor change the password

X70%
by X####:

Not bad. It took me a while to get used to the display but I find the app useful to monitor my budget and invoices.

G70%
by G####:

Can't login at all, either with credentials or using the network and the app logs me out all the time....

C70%
by C####:

Doesn't even go past terms and conditions page on my nexus 5

X70%
by X####:

It always logs you out, and it's impossible to reset your password if you forgot it. Takes time to properly monitor you balance, just lags a ton. Just not as functional and reliable as you would expect it to be.

T70%
by T####:

Login is problematic, doesn't remember credentials. Login via mobile network times out when you're on WiFi. Paid invoices still show up as unpaid.

G70%
by G####:

It's werk well

X70%
by X####:

Only adds

M70%
by M####:

Better then

S70%
by S####:

App doesnt work as i tebded . Get some app devs please ... so annoying

X70%
by X####:

Nice app indeed

X70%
by X####:

Broken app with limited functions; even the limited functions don't work properly. Just a waste of space. Totally useless

A70%
by A####:

Never wotks ,get some real app developpers

G70%
by G####:

Crappy app. Doesn't do what it's supposed to do. Data doesn't update even with latest app update. Stuck at usage of begin of March!

F70%
by F####:

Data doesn't update

B70%
by B####:

I was always very happy with the app but now it hasnt been up to date as it still shows me February and its being troublesome! I have already reinstalled the app but it didnt help Please do something about it as i want to continue using the app! Thanks

D70%
by D####:

Data never update. Not user-friendly.

X70%
by X####:

Data were never up to date :-(

X70%
by X####:

Not up to date

Z70%
by Z####:

Information not updated on time, so not reliable. App not flexible, cannot be adjusted to ones needs i.e. would like to be able to see more detailed info reg calls and data usage.

X70%
by X####:

I don't have any trouble with this app. Works perfectly, dont see a reason not to give 5. Samsung Galaxy Note 3.

C70%
by C####:

Zeer handig, zeker voor niet onbepaald klanten.

X70%
by X####:

Junk nothing works.

M70%
by M####:

App doesn't work. Haven't been able to login for a long time. Tells me my account doesn't exist. Strange that I can login on desktop. Login with mobile network doesn't work either. Useless app.

M70%
by M####:

Cant use it. It says that the number format is wrong while I dont have any problems to log in on the homepage.

M70%
by M####:

More recent update you can see in the websiye and the app is very late to deliver the latest data


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Rating Distribution

RATING
3.55
5,090 users

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