Express Plus Centrelink

Need to report income today or dont get paid. App is down all day. Centerlink can go f@#$ themselves

Crap...can no longer apply for advance payments. Icon does not work says not installed have to go through playstore. Not an efficient system. Please fix.

Been using it for years. Not because it's useful, but there is no other choice. Still can't upload a document like a human.

Has mucked me around so much but beats a phone call to centrelink

50 times over 3days and this service is temporarily unavailable lol not sure what there understanding of temporarily is, a week a month, ten years

I am a bit concerned that it can access account info including any passwords as well as being able to create or delete contacts. Can't find a reason for this capability

I just updated the app and now i cant open the app unless i go through playstore...useless

Useless when it works, which most of the time it doesn't

Constantly unavailable, impossible to report income

My password is longer than the limit. How am I supposed to log in? Fix this ASAP

It's easier than driving in and waiting for an HR and a half!

Wont let me sign in. Cant figure out how to get a new password.

They won't let me report income.

Won't update itself to the recent update so I can't use it at all great job centrelink.

Can't even type my full password

Found it easy to set up,,took only minutes..

Ok.

No problems here.

Awful.

Pathetic

I can't seem to find a record of updates to my details, and I can't save or take a screenshot of the update receipt within the app to confirm these changes were made. I understand the security reasons for not allowing screenshots but it would be nice to have the ability to 'save receipt' for safekeeping or an in-app record of changes. something similar to the ones found in bank applications to share receipts would be great.

You are being ROBBED. Centerlink have replaced human staff with automated software that is responsible for the income & debt area. At least 4000 letters a week are being generated incorrectly asking you to pay money that is not owed. Centerlink refuse to acknowledge staffs concerns about this issue. READ ARTICLE - AGE NEWSPAPER JAN 10TH. The app is ok by the way lol but check your account folks!

The centerlink app needs alot work.. my partner and I are joined and I have report for both us but only recognize one of the accounts and says I have to contact centerlink for my partner. I try up load photos of infomation and it keeps turing the information on the side even tho I rotate it..

I suggest you try to copy what the banks do! NAB's App is very good!. This App has no multi device pin support or the ability to keep the same pin but migrate to new phone or if you wipe your device or after reinstall new set-up of App after a crash error ( nab does). This App has a convoluted and unintuitive design, buggy, fails to load, forgets my password regularly, crashes often, can't get information "please try again later" very poor.

It's a great idea, but at least 96% of the time I open this app and I'm thinking "oh come on! Really!?" because someone really needs to fix this thing!! It barely works! Too laggy and works about as little as the online services!! I'm not angry, I'm just disappointed, it's a poor effort.

Should sack the graphical designer of this app and the person who thought this app is 'ok'. Where are the touch gestures? Do i really need to see other people on my home screen or insert a random picture? Sure people would like that but use the space wisely. Why are so many things hidden? And why are there 2 menus? Such a pain to navigate through this app.

Hopefully they intend to use some of their income from the new automated audit system that seems to err on the side of debt to fund an actually useful app. #1. Still requires a Centrelink Account password, despite the insistence that everyone use a MyGov account to access the service online. #2. No options within the app to reset a Centrelink Account password. #3. Seems to be a website wrapper and not a natively developed Android app which no doubt attributes to the sub par experience.

I don't know what the fuss is about, I just used this app for the first time to report income and it was a breeze. Might be different for other functions, but it for my purposes it was a no brainer.

I often have to sign in twice as the first instance will cause the app to log itself out and close the app for some strange reason. Hidden swipe menus with no labelling for what anything does makes this a confusing app to navigate. Would be nice if this app could work as a 2FA app for MyGov and others. Needs push notifications for when you receive letters, when any changes are made, or when further info is required.

Why is the document upload option limited to only pictures? I have downloaded files on my phone too, you know. Various crashes and slow loading times are also annoying

Reinstalled it and unable to sign in again. My password is 10 characters long but it only accept 8 characters after that I'm unable to type any further. So practically I can't sign in to this app ever if the error is not fixed. Need some assistance here

Oh God after paying top tier income tax I can't believe our government give us a s**t app and website like centerlink. You simply can't upload a document on their website. Same on their app. You need to wait for an hour on a phone to speak to them and they are always in a hurry to shut you off...

I'm not happy! I've installed it twice but can't use it, it tells me it's not installed, and have to go to play store every time I want to use it! NOT HAPPY JAN

Downloaded it but cannot sign in as it tells me i need to contact centrelink to upgrade my account. Whats the point of app if i have to contact centrelink anyway? Fail.

Useless. Unsurprisingly. Can't do anything I need to, need to download and email a copy of a statement but this stupid app can't seem to comprehend. This app is crap, but I'll give you 5 stars for the unwavering ability to piss everyone off.

Terrible reinstalled after getting a new phone and password doesnt fit so cant log in! However googled website and able to put in my password as it allows more characters! Whats the point of the app if i can only get in through google

if you put in your shitf on the wrong day you can not remove it. you can not ip load a PDF you have to do a low quality screen shot that doesnt show it all or print it then take a photo. incredibly a massive step backwards this app is.

I deleted two apps for this app and I am instantly regretting it as the app confirms my details are correct but it won't let me log in!!! This is absolutely a waste of time

Terrible as you would expect from Centrelink but if and when it works it can be very useful. This is especially true for uploading documents, reporting income, reading their mail. Last update crashes regularly so best to avoid.

What do your "engineers" do? Because they don't seem to be working quickly to resolve any issues... sick of this error message!