MyTransLink

The most useless app ever. First it displays the wrong time for when the bus is to arrive. This is based on my last 10 trips not just one trip. Secondly, when I search for a route, it tells me to catch the wrong bus. Incredible to say the least. No wonder QLD transport has so many issues. Truly QLD transport is an embarrassment to the rest of the country.

Bus tracking does not work. Stop 145, route 571. Buses just show as arriving in 1 min time just prior to scheduled arrival time, stays like that for 5-10 mins until bus either shows up, if not just disappears from the tracker.

*SUNSHINE COAST, QLD* The timetable information provided by this app DOES NOT correspond with the sunbus timetables for most services on the sunshine coast. Sunbus is a poorly managed service that hardly ever runs on time and Translink do not provide accurate information about these awful services This app will tell you to go to stops for non existent bus services. Any "real time" information is incorrect, on more than one occasion I've been told I missed a service because it had arrived early only only to have said service arrive minutes later. Unfortunately if you need timetable info Translink will not and cannot provide accurate service information

Everytime app updates from playstore icons disappear from desktop and apps. Did updates again last night and when went to check bus time table this morning icon had vanished from desktop samsung 4 phone Still receiving outage advises Trying to work out how to restore icons without deleting app and re-installing

Great app. Use it all the time. Some initial major issues with app icon disappearing from phone screen which took a while for developer to fix. My feedback was heard and since then no more probs. Awesome!

This app has told me for days that there are no services from my favourite stop. Given that the bus is often 10 or 15 minutes late, this simply adds to the uncertainty. Useless!

Generally very handy for planning journeys. The alerts about outages can queue up when not read, leading to a lot of 'this issue has already been resolved' dialogues without any indication as to what the issue had been about.

Great app. Rely on it a lot to get around Brisbane. However when my friends from overseas visit they can't find it in the store - doesn't appear to be available to non-AU accounts. Seems like a waste to not have it available to visitors.

Unable to plan journey. App not connecting or communicating. Went to translink website and loaded journey immediately. Not happy with this app. Running Samsung galaxy note 4.

Good app that helps with planning trips and looking at regular/favourite routes and stops for Brisbane public transport. The App has a habit of deleting the shortcut on your screen when it is updated. A few quirky behaviours on the journey planner especially if you simply want to change the time for the proposed route as you need to enter all the details again. Very handy and helpful app.

It's generally a good app but I'm finding train times are different in the app than at the actual station and it's made me late to work a couple times now. Would be great if everything was aligned.

Unreliable Shows the first Sunday train departing Springfield central @ 7.08am it actually departs at 6.54am so thanks for that. Icon gets removed every time there's an update.

2 issues: the direction of your trip is reversed when you are looking at a train station: if you want to head south, you need to look at "upward". Second is that you can't search for stops, it gives an error "data at root level is invalid"

Do you know what will make this app great being able to directly top up and check how much is on your go card in the app it will save people so much time

Hi i've been having issues for about 2 weeks now with the app not loading push notifications into the app when i click on them any idess how this can be solved thanks.

I use this app twice a day, the real time info is fantastic. Please let me set favourites as the default screen though. Additionally I'd love 'my stop' to be able to be the whole train station rather than each platform. Otherwise I check 4 platforms at Ipswich to know where my train will be. Thanks for being so responsive to reviews!

Journey planner no longer works. No matter if I'm on WiFi or phone data. No matter the route, day or time. Whenever I try to search for a journey after inputting all the trip details it just sits there loading and never gives me a journey plan. Not sure if it's just the latest update but this app is now pointless if I can't use journey planner (only feature I use)

Every time the app updates, it deletes my home screen shortcut, I'd also like to always load favs on launch.

Very poor short sighted app. Translink still to arrogant to bother address the many issues with this product.

Sick of changing tabs on my phone so come back to the app and have it reset my route

One bad thing is everytime the app updates, the shortcuts will not work anymore

I can't even put a start location in. It use to work wonderfully. Now it's a dud

The app still freezes in love tracking and maps of routes

What is the point, just a basic link to the website. The travel is okay but I would rather use Google

Good App with ability to store favourite stops but would be much better if it would show the Go Card balance.

Always stuck on the loading screen.!

Needs to stop disappearing when I multitask

Doesn't provide correct information

Very difficult app to use.

You guys need to add a destination switch button on Journey plan page.

Journey planner stopped workingl

The real time bus updates are a joke.

It would be good if it would actually tell me the right stop to get of the train.

Journey planner won't load

This app is potentially really good but I have noticed problems with the timetable for the Cleveland line, not all services seem to be listed. This evening for example I checked the trains outbound from Park Rd and the time table and journey planner listed the next train as 8pm. As I arrived a 7.45 Cleveland train was pulling away from the station I could easily have got that train but it was not listed. This is not the first time the time table has been incorrect.

Why do you insist on removing the app shortcut when updating the app? Whenever you update it, I have to go back and add it my home screen again. No other app I use does this and I have over a hundred.

The app is not good. At all, the service is not good. Translink are liars and thieves. The app tells you that the bus is 1 minute away for 20 minutes. They cancel services without warning. Absolutely terrible.

Icon disappears every time app is updated and have to go into play store to open

Why not pit the journey planner function to make it more useful ml?

Currently missing information on any bus routes under 100 e.g 66 or 61..