GymBetter

GymBetter Free App

Rated 2.18/5 (65) —  Free Android application by Medibank Private Limited

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About GymBetter

Flexible access to participating gyms across Australia.

With GymBetter®, you can visit the gym and pay as you go with a single-visit GymBetter pass to use at any gym in our network
We’ve teamed up with participating gyms across Australia to offer single-use passes.
Medibank health insurance members get a discount on the cost of a GymBetter pass (excludes ahm covers).

How it works:
1. Join Gym Better – get the free app now
2. Find a gym
3. Buy a pass in the app
4. Check in at the gym and work out – you can even join a fitness class!

Features:
- You choose where: Near home, near work, or even on holiday!
- Pay as you go: Only pay for what you use.
- Free gym pass: If you register for GymBetter from 1 October 2015, get a free pass to use at any of our participating gyms within 7 days of registering.

Who can use GymBetter?
- You don't have to be a Medibank member to take advantage of GymBetter, although Medibank health insurance members get a discount on every gym visit.
- The GymBetter app requires internet connection.
- The GymBetter app is only available for Android or Apple smartphones with up to date software.
- Gyms can only be accessed during staffed hours. You can find a list of available hours per gym in the app.
- You will need to successfully complete the questions in our Health and Fitness questionnaire in order to register for GymBetter.
- You have to be aged 16 years and older to register for GymBetter. Users between 16 and 18 years get limited access to the GymBetter network. Users 18 years and older have greater access to the GymBetter network, subject to the gyms’ terms and conditions.

About Medibank:
We’re proudly Australia’s leading private health insurers, covering over 3.9 million people. We stand for better health for all Australians.

Stay fit on your terms. All part of Generation Better.

You can find our Terms of use on www.medibank.com.au/gymbetter

How to Download / Install

Download and install GymBetter version 1.3.0 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: au.com.gymbetter, download GymBetter.apk

All Application Badges

Free
downl.
Android
4.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
This version is a required update due to changes in our gym network.
Also new in this version:
- New pricing structure for the gyms in the GymBetter network
- Buy and hold more than one gym pass at a time. When you arrive at a partner gym, don’t forget to check in.
- New GymBetter users are eligible for a free single visit GymBetter pass to use in the first 7 days after registration.
- Bug Fixes
You can find our updated terms & conditions on www.medibank.com.au/gymbetter
More downloads  GymBetter reached 10 000 - 50 000 downloads
Version update GymBetter was updated to version 1.3.0
More downloads  GymBetter reached 5 000 - 10 000 downloads

What are users saying about GymBetter

X70%
by X####:

Not user friendly at all - looks like the only way you can buy a pass is by 'searching' for a gym but nothing loads. Have tried over WiFi and data, with location turned on and turned off, nothing. If you're going to offer something through an app only, the app needs to work.

A70%
by A####:

My closest gyms on this program are 13kms away. I have 3 local gyms including the PCYC but these are not included. Why not give a 25% rebate on any gym rather than just Medibank Private business affiliates? Useless. Uninstall.

X70%
by X####:

Other than having a hideous design, I couldn't even complete registration.

X70%
by X####:

Discount doesnt apply to my local gym. Ripped off Medibank!

R70%
by R####:

Bring back the Fitness First deal then it would be good.

X70%
by X####:

Log in and then app logs out immediately! Not happy....

Z70%
by Z####:

Pricing is horrendous now. For a while there I actually thought you cared about encouraging health and fitness as a preventative measure to health insurance. My mistake.

Z70%
by Z####:

I updated the app and lost my first free session. Not impressed. Very limited number of gyms. Since updating the app, many nearby gyms have dropped off

Z70%
by Z####:

I love saving money on my favourite group exercise classes but all too often I have had to pay full casual price when the app can't locate a new gym.

Z70%
by Z####:

App wont let me register. Why? Whyyyyyy? Give me a reason you numpties.

Z70%
by Z####:

Had already entered my member number, but no discount was applicable. Reentered the same number, discount now applicable. Ddddooooodddggyyyy Medibank!

F70%
by F####:

Was great, now useless.

Z70%
by Z####:

Since they raised the price, I don't use this anymore.

Z70%
by Z####:

Worked fine until the update on or around 1 Jun 15. Unable to login and will not retrieve password. Not terribly useful and now they don't have Fitness First. Good luck with this!

Z70%
by Z####:

Not user friendly at all - looks like the only way you can buy a pass is by 'searching' for a gym but nothing loads. Have tried over WiFi and data, with location turned on and turned off, nothing. If you're going to offer something through an app only, the app needs to work.

C70%
by C####:

Since the update single passes are $14 (or $11 for medibank members) and they've removed the discount for multiple passes. This was a great concept but the new pricing ruins it - what's the point of this app when you can pay that much for a day pass anyway?

C70%
by C####:

'New price structure' = 'significantly more expensive'. Jack up the price and take away the cap? No thanks!

A70%
by A####:

Jacked up the price to $11 a visit and took away monthly cap. Well done medibank

T70%
by T####:

Disgraceful... my medibank membership costs a fortune... now there is no monthly cap and you removed it in the middle of the month no warning. It is more like gym overpriced rip off. You should be ashamed of yourselves I hope this costs you many customers like it's cost me a lot of money

C70%
by C####:

Updated, and then it goes into an infinite loop

C70%
by C####:

Was good until price rise of more then 20%

T70%
by T####:

Cannot open the latest update???

E70%
by E####:

A good app allows you to pick and choose your gym. Which is good for me as I split my time with girlfriend and home.

C70%
by C####:

Unable to find gyms so unusable.

M70%
by M####:

Excellent Idea, however the App just crashes when I try to change my password. I get "Unfortunatley, GymBetter has stopped" whenever i try to reset my password or login using my existing password. Gets worse I tried to use the online support on the medibank website. They offered to call me back, they then put called me, put me on hold for 15 mins then told me that it was the wrong department. They also mentioned that the gymbettter app has no known issues, yet reading the reviews here tells a very different story.

C70%
by C####:

The only consistent thing is that it stops working every single time I use it. Guys time to give up and go back to the web link that never failed.

T70%
by T####:

I'm a corporate top level cover and have been for couple of years. Can't even make it past the 2nd page of registration. 36 times I've done it it has never even hinted why.

C70%
by C####:

The concept is fantastic and I've never had any problem accessing gyms near me. Lately though the search function has not been working on the app; it won't show me gyms near me or any Fernwood options. Hope this is cleared up soon.

C70%
by C####:

Working well for . shame that fitness1st is no more included. Excellent price for 1 off access.

C70%
by C####:

Log in and then app logs out immediately! Not happy....

C70%
by C####:

Trying to retrieve password and keep getting the 'unable to do that now - try again later' option. Why don't they just make this Web usable too??? Crappy buggy app IMHO.

V70%
by V####:

When I enter my Medibank number into the app I get the discounted price but the next time I go to use the app it automatically reverts back to $11.95 and I have to re-enter my Medibank number to get the discounted price again which is really annoying.

C70%
by C####:

Worked fine until the update on or around 1 Jun 15. Unable to login and will not retrieve password. Not terribly useful and now they don't have Fitness First. Good luck with this!

C70%
by C####:

Im gona miss using the fitness first passes!

C70%
by C####:

Latest version fixes a lot of the issues other users are complaining about. I'm not a medibank customer and have been using it for weeks with no troubles. Excellent idea and saving me a bit.

C70%
by C####:

This app is useless! Shear for a gym and the blue wheel just keeps on turning! No change in screen, no results, no nothing. Fix this asap as you are loosing a customer in a minute! 0 stars if I could.

C70%
by C####:

App keeps crashing and does not connect to the server. It is a joke and not worth the time. May as well just get a membership because this does not provide any benefit!!!

U70%
by U####:

Yeah great app. Can't even register, good work with that. Probably should have kept the online version working while dealing with start up screw ups...

I70%
by I####:

Locked me out after getting password wrong while standing outside gym, so no way to puy pass. Frustrating that only a single pass can be bought each time. Otherwise good idea.

B70%
by B####:

App needs fixing for android


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Rating Distribution

RATING
2.25
65 users

5

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3

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1