EatNow Online Food Ordering

Had a big problem using eat now recently. Ordered from a place i did not know stopped taking orders from this app. But the app still let me place my order and take my money. After talking to the place they said i have to get a refund from eatnow so i emailed them and they said the refund has been done. Over a week later the money still isnt refunded so i got in contact again with eatnow and they said the refund has been done and i have to check with my bank so i did. There was no refund what so ever so i contacted eat now again. This time i asked for the details of the refund transaction as instructed by my bank and they would not give me any info and just kept saying they have done the refund. Still havent got a refund to this point.

The restaraunts used to be good. Tonight was the worst we've had. We had a call from offshore saying the meal was delayed.. ok. But when we received it... welcome to salt city. Too many strikes... Dont take advantage of conveniece. $70 for $20 mall meal.

Placed 2 orders, one didn't turn up. Been on hold for 45 mins trying to get a refund. Total joke

The most dodgy app pay for my order never received plus they send me message they will refund my money in 3 5 working days its been a month did not hear anythibg from them from me 0 likes 0 thumbs up waste of money waste of time

Offered me a restaurant that phoned me back and told me that it was too far to deliver - 35km away! Also, no option to use a credit card. Pretty bad experience, won't use again.

you submit an order they take your money then they message you 10 mins later saying sorry shop is closed? and offer you a lousy $5 voucher? when you're $35 out of pocket as the refund will take 3 days to go back into your account...

Has no times on when the restaurants are open. I ordered only to find out they're closed and the money was still taken. Not happy

Very good app, use quite often, but would be good to have your default sort order saved and be able to filter out unavailable restaurants

The app is quite ugly, feels like a teenagers uni project, use menulog instead.

Took my money without asking. I cancelled order. When trying to discuss via phone operator hung up. Still trying to get through on phone.

Gave me an extra $5 credit to my next order, even though the restaurant was at fault not the app. Great customer experience.

It's a very usefull app because you can choose what to eat and get your food delivered or pickup it you want

Ordered. Told food would take 50mins to arrive. On an off peak time. Over am hour later no sign of food. Not sure how to get refund. Bloody ridiculous.

Eat now spoiled the take away experience because of its false info on the app. Got the worse possible food delivered. Complained eat now straight away but no action was taken. Useless app

Never got my food. Called to get a refund and they kept asking me what was wrong. Whats wrong?? Ive been sitting at home waiting for my dinner for 2 hours

Easier to just call direct then deal with money being taken out of your acoount with 3 or 5 day return then dealing with some idiot from eatnow called Martin

It is much cheaper to just ring up and order than to buy through this app. Because eat now company want some money.

Ok except sometimes I would like to be able to be charged extra to meet minimum order requirements for delivery rather than have to order more food

wouldnt accept my card kept saying card is declined. had to ring the place instead my card accepted straight away

Im very new but omg was it easy as and fast but its only early days i just got it used it was very good and quick

Never a drama... Just keep my personal information secure, please.

Great app. Never any issues or bugs.

never knew i had so much to choose from. good riddance domino's

Does everything it promises and quick resolution when things don't go right with restaurants.

Never order food over there, lazy service and never get your money back.

Great app, some more improvements on sauces options for some restaurants

No option to cancel an order. Only way is to call up the outsourced call centre where the line is poor and they barely speak English.. -_-

So far so good! Prompt and friendly service and I was happy enough with the food I purchased.

Great and so easy to use!

So handy to have on those nights of cbf. No talking just all thru the app

Easy to use. Happy with the service and fast delivery

Takeaway delivered is 5/5 any day of the week! Shtyeh

Makes delivery so much easier!

Great app for busy people who don't have time to cook or lazy people who can't be bothered!!

Could me more choice of POPULAR restaurants, not just 'backyard merchants'.

functionality was not good at as ll

It's so easy to use!

Easy to use, excellent food from La Sera in Doreen and accurate time of delivery

I had no issues with the app , so far it's been great.

Quick & easy to use especially when you're starving!