The Chemist Warehouse App for Android
I have the latest version and even though the notifications are meant to be fixed, the medication reminders never come up. Also takes too long to have a script filled. I should not have to wait over a business day just to have a script filled. Not helpful!
Then when i go into th shop, their end is saying otherwise. Again its awesome WHEN its working
I have used this app many times, For refills of my scripts and for cart shopping too... Scan the barcode of the item & go through to checkout, And all my items are with my medications when they get picked up from the Chemist! Love that idea, for people like me who can't always leave the house.. Perfect
Have been using and loving this app for more than 12 months but now won't let me use it. Says I need to sign in but then tells me that my mobile number and password are not recognised. NOT HAPPY JAN.
I don't have a favourite store, i go to which ever is closest to me at the time. Will probably end up deleting the app if i am limited by selecting a favourite store. I should not have to register at a particular store.
The main reason i signed up is i wanted to be able to keep track of all of my families scripts. It appears that only one person per phone number is allowed, i dont know if its a (ridiculous) issue with the app or just poor staff training, but it makes use of what could be an amazing service pointless... please please please sort this!
When I requested my script to be filled, I couldn't request it again as it is still showing as on order, so it's useless. None of the staff in the shop know anything about it.
I am updating this feedback regarding the issue I had with being unable to log into the app. I contacted the CWH app email and they sorted it out. All is good now. Thanks very much indeed. ________________________________________________________________________ I have had this app for nearly a year. Since month or so ago, I either do not get the reminders or the list of daily medicines are incomplete. Today I cant even log into the system. When trying to check the app it says my mobile number and email are not recognised. I got the same message 3 times. Went to the local CWH and was told my record is OK on their system. Even sent me reset code twice and I still the same message; "mobile number is not recognised". I need this app to order refills and I am worried I wouldn't be able to use it.
Useful app. Would be ideal if it could be linked to NDSS products as well, as when I need diabetic supplies in addition to other scripts I still have to wait for NDSS products at the store, which means I don't save any time.
The app asks you to visit one of their stores to register, but their staff had no idea, click & collect allows you to order out of stock items
It started out as a good idea. So much quicker to just go into the chemist with your prescriptions. That's about 10 - 15 mins. Can take up to 24 hours to receive the sms that your prescription is ready. Other than that everything is available on google.
Ordered medicine through app and got a message its ready to pick up but at the store they told me no refill left. Dont relay on app. Go old school and Keep prescription paper.
ABSOLUTE WASTE OF SPACE, INTERNET AND MY TIME AND $$ How can my scripts cost upto $5 more each at this chemist compared to the chemist I used previously- and have now returned to.. I thought it was good to begin with, Ordering scripts online and going to pick up when they were ready. Even shopping on the app and picking it up instore was such a hassle and I've have had nothing but trouble from the start. The staff at my local store have no idea about the app so you can't even get help in store and I see others have left similar feedback to mine so I'm glad to see it wasn't just me. Extremely bad app execution and even worse follow up service in store. I have now changed back to my old chemist where I'm served with a smile and it's much quicker and cheaper.
Totally unstable. Reminders not showing up, prescriptions not updating. More trouble than what it's worth and can't be relied on. 30/3/17. Added reminders again and they only showed for one day. Tried to add again and won't even save now. The app is now totally useless. I may as well just go to a store each time and wait for my prescriptions instead of ordering ahead.
Was working. Now not recognising mobile number or password. Try to get reset code...wint recognise mobile number and email.
Impossible to submit cart to store. Gives an oops error message. Am returning to reliable sms service instead.
In the my progress section the writing and background are dark colours and cannot be read. Different contrasts would work better
Useless want me to go to a store to register I live in the country thats why I would use the app to order items will now delete it
FYI: I had my wife added to my profile. I have 2 enteries under prescriptions, hers is correct. But I also have her prescriptions under My scripts
I'm not going to drive 30 minutes to thr store to get an activation code for the app. Stupid idea.
App won't let me login. Tells me it can't verify my mobile number. Please fix
Would not accept my mobile number or password when registering
This apps is a real joke.
Great for reminding me to not only take my meds but when I need refills
Great idea for people with bad memory...just need the scripts to be added quicker
Don't get reminder dosage notification how can I fix
Will not send me a code to register
Very cool app.
Easy and efficient
Rubbish
Didn't alert/tell me that the script was ready so didn't save any time. Also don't like the inflexibility that you are tied to the one store (not the app's fault though!) So...kinda pointless really!
One suggestion: I should I only have to tap once to record a medication as taken, since I'll be doing it every day. Instead, you have to tap on reminders, tap on the entry, tap to change it to 'taken', and tap to confirm...
I'm just getting used to the features and haven't tried out some things like refills yet, but so far it looks very good.
After selected shop items and try submit to store, a dialog popped up to confirm but no options. I can only touch grey area to close.
This App seems highly intrusive. Needs better explanation for the required permissions.
Ordering a refill doesnt work because there is an refill old order from months ago saying it hasnt been processed and I cant order anything until its cleared. So cant use the app
Apparently have to visit store and get an activation code. Why? So I do - staff clueless re this. Fob me off to pharmasist to do. Too busy For clarification the pharmacist did not say this But customers++
The reminder function is working better now. Definitely an improvement!
App works well. Thank you
by U####:
I have been to my local Chemist Warehouse and asked several times about this app. Nobody seems to know in the store about sending the initial notification to my phone. I was given a information sheet but nobody knows how to send the notification. Good afternoon, thank you for your reply. I will send my details through shortly.