Orange County's CU Mobile App

Only good for locating ATMs. Totally useless otherwise. Not intuitive and the interface for creating an account doesn't work. Don't bother installing. Very disappointed.

All of my other banks make it easy to see your credit card balance and to make a payment on the mobile app. Why couldn't OCCU do the same?

Pretty slick for a credit union. Photo deposit would make it 5 star. Great UI

At least OCCU has mobile banking. If it was needed, I would definitely be willing to help pay for OCCU to hire someone or a small team of people to get a crisper and more modern looking mobile app. Additionally, I want to see pending transactions make a permanent appearance. Step it up OCCU.

1. After logout then exit, will report it crashed minutes later. At least you can get some stuff done in the meantime. 2. App and website really should include two-factor auth login like Google Authenticator.

The stability of the app has gotten worse and worse update after update. It use to be really easy to access. But now you're lucky to actually get in the app to check your account.. Making deposits was super simple. Was a 4 star app at the very least but these updates ruining it.

I just wasted 40 minutes of my day trying to make the mobile deposit work. The picture of the front of the check worked fine. Taking a clear picture of the back of the check was impossible. I tried different lighting, backgrounds...etc. I had to retake the pictures at least 30 times. When I finally took, what I thought, was a clear enough picture the app timed out and all was lost. I could have driven to my bank twice in the amount of time I spent trying to get this app to work. Please fix this!

I'm finally writing a review because I'm tired of looking at my account in the app and not knowing what my pending transactions are forcing me to go on my laptop to do it. Why have an app if all information is not present??

it's always has issues logging in where it stays at processing for the longest time ever. I so dissapointed with the deposit check feature it's to complicated to get a good pic of the check and then it won't process it. they need serious work on this app!

Wow, is this dreadful to use. Even when I'm not using it, this app insists that I go back to see that my session has timed out, when I could be doing something completely different by that time like typing a text or watching a video. It does what it's supposed to sometimes, but most of the time it's crashing or reminding you that your session has timed out when you are still trying to deposit checks through the awful camera UI.

I have not been able to use mobile deposit in the past 5 months or so.

Can't make deposits, can't access my account most of the time. It gets worst and worst after each update. Ridiculous.

I tried to log in, it said it couldn't find my log in. So I tried to create a new one thinking maybe it was different from my other log in because its the app and not the site. It tells me I already have a log in. It's a waste of time. Don't bother.

Great

Easy to use

It lacks important features

Picture quality is bad, system will not read image correctly no matter the angle or how many times I took the pictures. I have an HTC One M8 so camera is good. 11/4, check deposit still doesn't work. Image s looks good but system won't read. Isn't there someone to validate the deposit before rejecting it? Still very annoying.

Does everything I need it to do for my banking needs.

Love this app for all of my mobile banking needs. However after recently upgrading to the nexus 6 I now can no longer use it. A device running stock android should not have issues with an app like this. Please correct this error.

Easy to use. I have not had any problems.

Can't login half of the time. Good luck making deposits or trying to transfer money between accounts. Whoever they hired to develop this app should be fired and their money refunded. You should be ashamed of yourself app developer!

Easy log in and navigation of app. Love that I could transfer money on the spot. It also gives you the nearest atm locations near you. I use it regularly, all in all very helpful

Picture quality is bad, system will not read image correctly no matter the angle or how many times I took the pictures. I have an HTC One M8 so camera is good. 11/4, check deposit still doesn't work. Image s looks good but system won't read. Isn't there someone to validate the deposit before rejecting it? Still very annoying.

Simple app that just works and does everything you need it to.

If you are having trouble depositing a check thru app. THEN GET DIRECT DEPOSIT.

Pictures for depositing Checks is hit and miss. Sometimes it's clear and most of the time it isn't. If my front pic comes out clear, then my back one doesn't. We should be able to adjust the focus on our own. Other than that it's a very convenient app.

The most important feature for a mobile app is to deposit checks. This piece of trash doesn't work for that. There's always some problem or another that it gives as an excuse that it doesn't work. Funny, my mobile app for USAA works fine for check deposits. SORT IT OUT, OCCU.

Very sad that new devices don't work for this app.

It doesn't connect it freezes as it starts loading I'm using a galaxy s6

App sucks doesnt update my balance on the weekends. Whats the point.

Good

The app is ok but their tech support is hard to get a hold of when u need to reset your password

You log onto the website using your member number but they make you create a different login to use the mobile app. The best part? You start getting text spam after you provide your number during the registration process.

Nice simple mobile banking app. Could use some other features such as my line of credit balances though.

Orange County credit union rocks! Depositing checks from your phone??! Great new feature!

But I tried logging in now and nothing. It just acts like it's loading but nothing comes up. Please fix. Galaxy S5.

Picture quality is bad, system will not read image correctly no matter the angle or how many times I took the pictures. I have an HTC One M8 so camera is good.

Please update to make compatible with the LG G3. Might be the 4k screen. More phones are coming out with 4K screens, so you'll need to get this fixed quickly. I emailed the developer about this a week ago and received no response.

Unable to download on G3 running KK

Love it!