Complaints Handling Pro

In a competitive market place, it’s important to know what our customers think of us because they will share their experiences with others

This course looks at how to record complaints and compliments, what processes to follow, and how the business can learn from them.

There are other options for rolling the course out to your company:

Customisation:
The course prefers primarily to UK and EU legislation but the content can be customised to your organisation's requirements.

Multiple-platform e-Learning:
The course can be purchased for any platform. Data recorded will synch across multiple devices.

Learning Management System:
If you want to find out who has carried out the training or email those that haven't, then you can use the compatible Learning Management System: Open ELms Pro to record data on your own branded e-Learning portal.

Contact sales@e-learningwmb.co.uk any time for a quote, search for e-Learning WMB on the App Store to see some of our other courses or visit www.e-learningwmb.com.