Complaints Handling e-Learning

In a competitive market place, it’s important to know what our customers think of us because they will share their experiences with others

This course looks at how to record complaints and compliments, what processes to follow, and how the business can learn from them.

The e-learning is a cut down version of the full course which is available to purchasers of the Pro version of the App and those who register online via the Internet.

e-Learning WMB can in addition customise this app or create a new app/e-learning course for you to meet your requirements. The e-learning can be launched from any platform (web, app, offline or online) and sync with the Learning Management System, from where the training process can be managed.

Contact sales@e-learningwmb.com at any time for a quote, else search for "Complaints Handling Pro" on the App Store for instant access to the unabridged training.