Making Appointments

“Making Appointments” tutorial is the second part of Telephone Communication Skills e-Learning series. These tutorials provide to learn how to use the basic rules and patterns in a telephone conversation related to business issues.

Other Tutorials are:

1- Telephone Basics
2- Making Appointments
3- Making A Booking
4- Participating in a Teleconference
5- Dealing with Complaints

After these courses, you will gain self-confidence when you speak in English on the phone.

The second one is Making Appointments aiming to give some basics about making an appointment, taking messages and leaving messages.


For Whom: Beginners and intermediate level learners
Duration: 20 min. (approximately)