Making A Booking

Making A Booking tutorial is the third part of Telephone Communication Skills e-Learning series. These tutorials provide to learn how to use the basic rules and patterns in a telephone conversation related to business issues.

Other Tutorials are:

1- Telephone Basics
2- Making Appointments
3- Making A Booking
4- Participating in a Teleconference
5- Dealing with Complaints

After these courses, you will gain self-confidence when you speak in English on the phone.

The third one is Making A Booking aiming to give some basics about booking a room at a hotel, booking a flight and checking travel arrangements for a business trip.


For Whom: Beginners and intermediate level learners

Duration: 40 min. (approximately)