ACE Library for Android
I finally logged in! At first I thought "maybe I need a different login than the I have for the website". I tried forgot password, but it was telling me that the user name is not valid. The username is your email. I went back after reading the other reviews and remember eared a similar instance with a different approach. I typed in my whole e-mail, I didn't use auto complete. Then I was able to do forgot password. It then sent me an e-mail to change my password. I am able to read the text book on my phone
I have the app on my Samsung tablet and phone. Works smoothly with no issues. I stay logged in so i can jump right into studying whenever i have a free moment while on the go. Wish the search options were better for skipping chapters. Definitely saves my back without having to lug around an 800-page textbook.
The app will not let me login 90% of the time. Then it will log in in my tablet then not log in on my phone. For ACE being such a large, well known organization, this is a terrible study aid. I paid good $$ for the ebooks and your tech support couldn't even help me. Fix it.
I am thrilled to be able to read my ACE manuals on my phone anytime instead of always needing to remember the cumbersome manual. Logging in was not an issue, and the zoom function does exactly what I need it to do (must be in landscape mode to zoom). The ability to highlight works fine and can be easily be viewed via thumbnails as can bookmarks. Would I prefer to read the manuals with Google Books or with the Kindle app? Sure, but this app does enough of what I need for studying to be much more accessable.
Managed to get my phone logged in by minimizing the keyboard after every password character. No such luck with my tablet which I really need this to work on.
I'm not angry ACE, I'm just disappointed. The comments are full of people having the same login problem for months. Fix it.
With all respect to ACE FITNESS, spent some money on good app, not this creation of amateur programmer
Please bring an updated version which fixes the login issues. So that we can start studying the respective courses.
So far not good. I've tried all the tricks people mention for having issues logging in and I still can't login period there is no space after my email address as my username none of that is just not working and it's going to freeze up my Samsung S7
It takes the username but won't take more than 2 characters for the password. Please fix so I can study.
Cannot log in at all, the password section can only enter 2 letters, come on ACE we paid for the ebook.!! Get ur act together!
Not able to login with my account info. Needs upgrade.
Doesn't work at all. Please, fix it so we can all study!
Unresponsive. Cannot turn pages easily and it takes too long to load
Worthless until log-in is fixed
i don't want to read on devices i like to have the book on mi hands an don't give me the option to read the way i want is not friendly
Easy to use and navigate! Thanks for the great app on Samsung Galaxy 7
I love this app its very simple to use
Frozen completely. Did not open once
Can't input password since characters overwrite each other. This app is worthless until they get it fixed.
Tried to log in but unable to. Great app!
Won't let me log in. Password characters disappear as you type them. Was looking for a convenient way to study outside of the house. Serious work is needed. Not what I expected from a highly recommended training program.
Every single time I try enter my password a letter gets deleted as I type in the next. It's impossible to handle and it consistently crashes! Not pleased at all. When can I expect an update for it to work?
When reading the books via this application, I enlarge the words but have to toggle to read or shift the screen. Other apps like kindle & nook enlarge for page turning ease. The app works at least
Paying for the ebook as part of the package of personal trainer certification is not good quality for money. Double click zooming doesn't zoom to columns but to areas of text, making it a very poor tool for reading on a large screen phone. Add to this that to read the ebook on a laptop computer requires Internet connectivity means the ebook does not present a portable solution. I feel like I wasted my money :( Crashes if you open a doc when already in landscape mode too!
Ace ebooks are technically inferior to kindle books. What a drag. I was hoping to be able to read on the go more readily. I just ordered the regular paper book.
Poor quality, especially since I spent $50 extra for mobile access. Unlike Kindle or Google Play, this app doesn't save your place in the book. When using a Web browser, you can at least create a bookmark, but not in this app. Reading on here is also difficult. The words don't fit to the screen. You need to zoom in yourself. Lastly, on several occasions I have not even been able to get into my books because the site is down. It's particularly unacceptable since we are studying for a time-sensitive exam.
I've uninstalled this APP twice and reinstalled it. I've emailed back and forth with ACE customer service and called once to verify my information is correct. They have reset my password twice, still unable to access my ebook. Today, I called again and they updated my information (which is no different), I uninstalled and reinstalled for a 3rd time. Still unable to access. Horrible APP!
Hard to rate something I can't even log into!
I can't really even rate it because I didn't get to use the app, I tried it on my phone and my husbands both android. It did the same thing on both, every time it wouldn't type the password past one letter. Disappointing I was hoping to have an extra study tool while out and about.
Doesn't work at all on LG G3.
I can input my password, every time I put one of the characters deletes the previous one,so I can't access my account.
I Can't Login
This is one of the worst apps I've ever downloaded. I couldn't get past the home page.
I paid extra money ($50!) for the 5th edition ACE PT eManual to read on my tablet while on the go. I'm forced to use this terrible reader to view it. The interface is sloppy, ugly and simply... just not user friendly. It's obnoxious and the well written study guide becomes annoying and cumbersome. Why not just put it on Google Play Books or Amazon Kindle, applications that work? Even worse, I did not see any text upon checkout explaining I'd have to install this junk to read this. I'm very disappointed.
Won't let me get anymore articles. I can't even log in! ?????????
Cannot login. It works well on ios. I am reading on iPad. I am surprised why ACE or Google are not paying attention to the user's responses?
The password field is primitive, doesn't move beyond one character.... Fix this fast ACE
Doesn't accept my ID and password. Tryed to update my password a few times, still nothing.
by Z####:
I had a hell of a time logging into the app as well. I discovered my phone keyboard was putting a space at the end of my login email, and therefore wouldn't recognize my credentials. After removing that space, I was able to login successfully. Hopefully this will help those who may have trouble logging in. Update: the content is great. The app itself sucks. I can't enlarge the font to read more easily, can only zoom then can't turn the page w/o zooming out.