TSM Remote for Android
Buggy and inefficient.
This app is the buggiest piece of rubbish I have ever had the displeasure in using. And although it is updated often, with every bug they fix they seem to introduce 2 more. Also they have a nasty habit of doing the updates in the middle of the day while everyone is trying to use it instead of late in the night when they should be, forcing everyone off the server, sometimes causing loss of data. One of my colleagues writes everything down manually in a book as well as entering it into TSM because he does not trust this software! I don't blame him, to be honest. I have lost plenty of entries for no reason at all, usually with a stupid error like: "An unknown error has occured", and sometimes this has been after spending 10 minutes meticulously typing all the required details into my jobs! I would seriously consider looking for something else to run your service business from as otherwise you will spend much time swearing and cursing at your portable device.
Dont buy this product, if not set up by there installers correctly nothing but trouble, they will charge to fix there problem created, this app is also impossible to use with any speed time costy entry
Shocking.Full of excuses when you contact them.avoid at all costs
V2.13a introduced more bugs in than i care to mention. Do not update from V2.12
Updated often
TSM support are a great team - they help with any problems that occur and get them fixed.
Buggy on 3g.
TSM Remote 2.08 is a vast improvement on earlier versions. It is much more stable and the configuration is more powerful. Checklists are easier to view and update and the screen layouts are easy to understand. Online mode speed problems have been addressed. There is more that can be done and with sufficient user feedback, it will evolve into a powerful add-on to TSM.
by M####:
Used to be a tolerable program but now v2.14 just full of bugs. Not mobile phone friendly like SIMPRO. I would give this zero stars. I use both Simpro and TSM as I work for 2 companies and frankly Simpro leaves TSM for dead. Simpro regularly ask for feedback but you will never talk to TSM without paying a lot of money.