Seagate GoFlex Access™ app

Certificates are still untrusted, stucks at authentication, every once in awhile comes back an error: device is off/wrong user ID/Pass. Though can log in with a browser. Should have made a modified browser, would have been a lot better.

Works less than 74% of the time. The interface is horrendously in need of an update. And it relies on the antiquated Adobe Air to "function". Don't waste your time - just install a true file explorer with ftp & samba capabilities.

Hardly worth wasting time reviewing it. Slow, unresponsive, woefully bereft of functionality and Seagate can't even be bothered to update it. A truly awful app and Seagate are tossers for the lies they tell about how good it is. I've slung my GoFlex drive in the bin where it belongs and replaced it with one that's much better supported. One star is far too generous for this piece of rubbish.

I have no problem accessing my GoFlex over my wireless network to my Galaxy Player 5.0. It installed and runs fine, BUT.....forget streaming video! What a laugh! You can look at photos, listen to mp3 music selections, open text, but video? NOPE! Oh...a FEW vids I tried worked, but pretty much all were MP4's. No Divx, MPG2, flv, and a host of others will work. Seems you have to use the apps players and codec's provided. Very very limited. I wish I could map a folder from my GoFlex drive to my Galaxy Player and use a media player already installed on my device. The only nice things so far is that I like the GUI and it's fairly easy to navigate. In conclusion: Seagate...Either supply more codecs, or allow drive mapping. Thanks!

I chose a Seagate NAS drive specifically because the box advertised this app. I wanted to stream my music and video to my phone. This does not accomplish the task. The only option is to download the files rather than stream?! Really? Its okay for pictures though. I will be exploring other options... You make nice hardware Seagate, but this software leaves much to be desired.

I have never been able to get this to do anything useful. At least the new version tells me my video format isn't supported. Unfortunately, I can't seem to find documentation that tells me what formats ARE supported. Oh well… the GoFlex is doing a nice job backing up all the computers in the house. I didn't really buy it to be a media server, too.

Works fine on my HTC Desire HD. I can view my files at any time and anywhere I happen to be as long as I have signal or wireless! It is easy to use and quick to open. I use it for documents that are needed during the day and I no longer have to open the laptop just to update a clients details. I just edit it on my phone and it is done! Just wish the app was compatable with my wifes Wildfire S! None of the apps I have found will be any good for her.. Shame, but hey-ho

This app is only for people who used the seagateshare feature already remote accessing their files. Flv is the only video type that streams, because of their network, not this app. Youcanr stream avis overtheir network the ftp way either. If you dont like this app just used http to get to your files.

If you're going to require that we play EVERYTHING through your software, at least provide codecs for commonly used formats (avi is not supported? That's insane). Or you could just give us access to the files so a can play, delete, upload, move etc as we see fit. This software is a waste of time and your advertising concerning this product is patently false.

All you can do is look at your pretty files. You can't play them or download them. Crap crap crap. Been crap no updates. And no replys to the user community seagate is a failure at this. And shame on hipserv for not fixing this either.

Bought this for the 'on the go' experience. the unit itself is slow on the network. this app supports virtually no video formats and wont even play .wma music formats. App is pretty much useless as is the the drive itself. screw you Seagate.

The droid apps on my HTC Inspire and Acer Iconia tablet work flawlessly. i can even upload files from both devices. this is a plus if i am on vacation and want to immediately backup pictures to my home network. i re-read reviews, it seems slowness is an issue with some folks, but being on a fiber network, i am happy to report that is not an issue. i cannot say if the problem with slowness not being an issue is because i am on a fiber optic network, or the software was resolved. i am very happy with the apps as well as being able to upload/download from my netbook too.. great product, happy customer

This is embarrassing. For a high tech company. Please hire a high school student to develop something we can at least call an app. Bought 2 nearly useless drives and I tried and waited for months.

Cant even log on, yet my HTC ONE X works fine. I have tried everything. Youbguys should fix this so its usuable. Even when i watchva videonon my HTC it locks up after 2 minutes. Icesmith

When will Seagate get around to updating this software? How abandoned this product seems to be would put me off ever buying anything similar from Seagate again. The Seagate Media app now supports Chromecast. Why not GoFlex? Any plans for this?

Won't accept password! I am sitting here looking at my desk top web access with the password and username showing, and the mobile site says invalid password or username! Too bad I used to use it everyday until this problem presented itself out of the blue. If customer service actually reads this please advise.

This app is totally crappy. It doesn't play 90% of the video files. Who ever wrote this app needs to go back to programming 101. I would suggest Seagate to look at other quality apps...maybe they will learn something.

The app needs a refresh cause the the interface looks so unfinished. It doesn't look like it was made from a proper company. And plz make it more responsive. The response time of this app is absurdly slow.

Don't think I have ever seen so many bad reviews! Why isn't there a response from seagate??? Let's hear it, why haven't you done anything to improve this app? I have been using for the last few years and I agree with the negative reviews, very temperamental. Sometimes it works well but most of the time it sucks. So I only use it when all else fails and then this app fails also. I would say it works 10% of the time from cell phone, tablet or a computer via the web.

Drive was a cow to setup & this app is just plain horrible.. hateful waste of space that freezes & cannot play common video formats... Well done guys... If I did my job like this I'd be sacked.. deservedly...

Sometimes it doesn't connect. According to the last update it gives you the option to download video files if your phone is unable to play it. But when you download it plays fine?? Why won't it stream? Phone can clearly play it!!! Never got reply from devs Uninstalled and sold drive

wish i never wasted 127 pound on it now. unbelievable rubbish thats slow and does not hardly play any formats. they should be sued for ripping people off

I have one word that this go flex deserves and the word is disappointment. I spent 2 hours trying to get this thing to work and when I finally did all it would say when im using it is error. If you are thinking about getting it dont it is the worst money ive ever spent. And on top of everything else its so slow. It sucks!

1. It says I can access from anywhere, but so far, I can only access from within my home network via WiFi. Anywhere else, I get an error saying my device is offline...and it isn't offline. 2. How can I configure this to access from 3g/4g or from an e,ternary WiFi network. 3. I would prefer to copy folders to my phone rather than stream. How do I do that? Answer and if my issues are resolved I'll move this rating up.

You have to fix this crap Seagate, I love my new harddrive but this app is so bad! Plays no files, slow, even when connected to my ADSL 2 and navigating it is such a test of patience it drives me mad.

All in all a pretty good app. Allows me to view most things on the drive with minimal fuss. Can be a little clunky at times but with a bit of tidying up on the drive this could be fixed. Only real problem is the video playback, it really should support more formats, surely this isn't the hardest thing in the world for seagate to add?

When I am at home and internet connection is down. So on the same wifi connection why am I not able to view my files from mobilephone . Please fix this bug. Thanks a lot....

Why hasn't this been updated? The nexus 10 has been available for a long while now and has A large number of users. If Seagate doesn't support their users, there's no reason to buy their products.

Cant handle large file folders on my android thunderbolt. Can not stream movies to my phone or tab. Love streaming to my media hub at home and that works ok. But this app sucks, useless unless i want pics or small folders of music. Needs serious updating to work as advertised

Should be able to stream videos and music using the streaming player on HTC.the camera upload feature needs to be fixed as it can't upload even on a good internet connection also it needs to be in the share options add this stuff and it will be a winner

Certificates are still untrusted, stucks at authentication, every once in awhile comes back an error: device is off/wrong user ID/Pass. Though can log in with a browser. Should have made a modified browser, would have been a lot better.

So disappointed!! Come on guys! it's not all about playing music and video files. Have you ever tried to download a folder or do a simple copy/paste using this interface? It only allows you to access individual files and if that's a media file then good luck with being able to play it. In other words, it won't let you manage directories. When I was buying this device I thought I could leave my portable hard drive at home and access my files and FOLDERS online from anywhere; well, I was wrong! I do not recommend downloading this app or even investing in the device itself. I have a feeling my GFH is finding its way to eBay one of these days!

This app is only for people who used the seagateshare feature already remote accessing their files. Flv is the only video type that streams, because of their network, not this app. Youcanr stream avis overtheir network the ftp way either. If you dont like this app just used http to get to your files.

Certificates are still untrusted, stucks at authentication, every once in awhile comes back an error: device is off/wrong user ID/Pass. Though can log in with a browser. Should have made a modified browser, would have been a lot better.

The app will not allow me to stream any videos and will not allow me to use my own video player on my phone. Why sell a nas drive unless seagate offered nas abilities through our media devices? Total waste of my time Seagate.

User experience is very bad. Here are the major problems that I'd like to see fixed. 1. Download capability 2. Ability to to use ES File Explorer. 3. Ability to go back to the media that was playing. Basically if the phone rings while you're listening to an mp3, game over. I'm not sure you would release a product/service without the ability to go back to your media but this is a major design flaw.

It will not play any of my video's!!!! Some how my videos are not supported or the app can't open it for some crazy reason. I have like 200+ videos with a variety of formats, mostly avi's it definitely will not play them. Come one you got to fix the avi's, everyone has avi's. But even then some of my mp4s don't work right.

Menu navigation is reasonably fast but I was not able to get ANY video formats to work. All attempts produced an "invalid format" error. Video - Didn't work at all. Music - Works OK, only supports MP3's. Pictures - Seemed to work well.

Very slow, and only supports Android 2.2. I just bought a new 4.0 tablet, and can't use this drive!!!

Can view only. Won't play Wmv files. Can't email or save. Very lamb. That makes it useless. After further attempts to find anything of use I've concluded this is the stupidest app I've seen. Can't save or share. Allows Seagate to make the claim of a phone app - guess that's about all though. Don't buy Seagate ext.drives if you want to access your data through the cloud.