BMC Mobility for Incidents
Free AppAbout BMC Mobility for Incidents
The new BMC Mobility for Incident Management app provides a glimpse into the benefits of user-centric ITSM. Mobile technicians, for example, are 30 percent more productive when they don't need to return to their desks to manage trouble tickets. Managers make smarter decisions with real-time data at their fingertips. And customers’ satisfaction with IT jump when issues are resolved faster.
This app is for use by BMC customers interested in getting a better understanding of BMC Mobility for Incident Management. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.
BMC Mobility for Incident Management allows and end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 8080 as the port
4. Login with: Allen/password
This app is for use by BMC customers interested in getting a better understanding of BMC Mobility for Incident Management. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.
BMC Mobility for Incident Management allows and end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 8080 as the port
4. Login with: Allen/password
All Application Badges
Free
downl.
downl.
Android
2.3.3+
2.3.3+
Android app
App History & Updates
What's Changed
BMC Mobility for Incident Management allows and end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Create Incidents
·Change Incident Status
·Change Incident Priority
BMC Mobility for Incident Management allows and end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Create Incidents
·Change Incident Status
·Change Incident Priority
More downloads BMC Mobility for Incidents reached 5 000 - 10 000 downloads
Version update BMC Mobility for Incidents was updated to version 8.1.04.00, Built on 2015 Apr 06 09
Version update BMC Mobility for Incidents was updated to version 8.1.03.00, Built on 2014 July 30 7
Version update BMC Mobility for Incidents was updated to version 8.1.02.00, Built on 2013 Nov 28 10
What are users saying about BMC Mobility for Incidents
S
by S####:
by S####:
Was attempt to connect to test server and to customer production one. No use. Production server available through http in browser. Please patch it!
R
by R####:
by R####:
Good tools
R
by R####:
by R####:
Crashes on open
O
by O####:
by O####:
Not clear abt configuration
H
by H####:
by H####:
Will not open on my nexus 5
B
by B####:
by B####:
Can't start the app on Note 3
Y
by Y####:
by Y####:
The app doesn't even open on Android 4.4.2, very poor show BMC
Y
by Y####:
by Y####:
Fails to run on 4.4.2 on S4
X
by X####:
by X####:
Won't even open on a Nexus 5 running KitKat 4.4.2
P
by P####:
by P####:
One star until I can open it and evaluate it
P
by P####:
by P####:
I can't even open it.
W
by W####:
by W####:
App Crash on HTC One. PLease check!!!!
S
by S####:
by S####:
App can't even open. Android 4.4 on Nexus 4.
I
by I####:
by I####:
For can't connect with your server issue. I think you have to buy the license of bmc mobility first. If you already got it and the problem still happened, please contact bmc support. For me I just tested it with my test server It's work!!!
X
by X####:
by X####:
Was attempt to connect to test server and to customer production one. No use. Production server available through http in browser. Please patch it!
X
by X####:
by X####:
The application looks good with the demo server, but does not seem to work with our corporate bmc server.I have pinged the server ip and seems fine.BMC web application is working. The app is unable to connect to our bmc application server.Can we have documentation or troubleshooting guide for this?
X
by X####:
by X####:
How can I access incidents on which i work in my organisation..??
X
by X####:
by X####:
I can connect through browser but not through this.
H
by H####:
by H####:
Could not connect I can connect through browser but not through this.
A
by A####:
by A####:
Demo Server is fine, unable to connect own server The application looks good with the demo server, but does not seem to work with our corporate bmc server.I have pinged the server ip and seems fine.BMC web application is working. The app is unable to connect to our bmc application server.Can we have documentation or troubleshooting guide for this?
Q
by Q####:
by Q####:
Can not connect. Was attempt to connect to test server and to customer production one. No use. Production server available through http in browser. Please patch it!
D
by D####:
by D####:
Access How can I access incidents on which i work in my organisation..??
D
by D####:
by D####:
Great for BYOD concept For can't connect with your server issue. I think you have to buy the license of bmc mobility first. If you already got it and the problem still happened, please contact bmc support. For me I just tested it with my test server It's work!!!
by F####:
One star until I can open it and evaluate it