Armstrong for Android
Wish you could set DVR for recording
Needs data cap alerts
Used for a year and never had a problem
This app is pathetic. It's extremely slow and clunky. You'd think for an internet and cable provider it would be better. Last update April of 2015, that's ridiculous.
I'm not quite sure why ppl are rating this based on the company's products and services. The app works fine. It's basically the website put into a conveinant app
According to passed reviews, this app is still very lacking. I basically only use it for internet usage and that doesn't seem accurate... Simply enough, it's showing me a bar graph for usage in December and it's November 29th. That alone should set expectation very low. How do we have such poor quality of products for the non-market aligned, very high prices, that we pay Armstrong. Internet service provider monopolies leave people with terrible service at horrible prices. I truly wish I had options. This is why we have cancelled our cable and voice, but are stuck with predatory internet proceed packages. My only regret of moving to where I live. Sad.
It's just a mess. It's ok I guess, but whoever designed and produced this application could've made it so much easier for the customer to use.
The app is more of a garbage website plugin that fails to actually draw information from the website and update properly. That's all not to mention that I am willing to bet most users of this app are only using it because of Armstrong's disgusting, anticonsumer, greedy use of a data cap.
Until they remove the internet cap I will try to give a bad review any where I can. We already get bent over by the cost of basic cable and internet. Now we are limited how often we use said over priced service??
The app is simple but effective. You can pay your bill or check your internet usage. You can add services and other changes. It's convenient for me at least.
When I get a new voicemail, the app doesn't notify me, unless I open the app first, so I miss new voicemails.
It is not the app that all that bad, its the darn website its drawn from. Never up to date, slower than molasses with the features and a look straight from the 1990's. A bad reflection on Armstrong as a whole. I won't be buying stock in this company.
Terrible cable company and terrible app. If we all get lucky, Comcast will buy them, or some other terrible company that doesn't nickel and dime their customers. A data cap on home internet? You must be kidding.
The app is simple but effective. You can pay your bill or check your internet usage. You can add services and other changes. It's convenient for me at least.
When I signed up for Internet with Armstrong, it was unlimited. It must be nice to just jack up the price then limit it's usage. So they limit the service then give us an app to keep track of it. How generous.
The app is either slow or non responsive sorta like their service which is spotty and when confronted they are either having maintenance or it must be something on my end they always blame the customer. The caps they added are crap too been a customer with them for almost 2 decades and couldn't even grandfather me into my old data plan and you can't switch service in my are they have a monopoly and won't allow any other providers in the south point Ohio area.
It's nice that you can view your bill, and download apps. . . But I wish it had the capability of setting your DVR
Only need this to watch my bandwidth
Subpar to everything else. I would love to watch my sports from this app instead of installing 10 other apps. This might be the most useless app on the market next to talking tom. I should be able to control my dvr with app. Well don't waste your time with this app.
Seriously? Just moved here and miss my Comcast App. This cable company is a joke AND MORE EXPENSIVE.
They need to have an app like all the other providers where we can watch TV on the go. This app sucks , I can pay my bill online.
App won't start logo appears then just a white screen. Anyone got any ideas on how to fix this issue
Needed to keep an eye on bandwidth now that they're capping and placing limits. Good company with great people. Poor decision to cap usage. Been with them for decades and couldn't believe the first time they hijacked my browser to tell me about my data usage. Bandwidth will only increase over time. They may be left behind like Beta Max. They're putting a lot of effort into spinning this policy. It's a very low cap compared to the monthly rates! Browser hijack at 80% on day 28 of cycle Scare Tactics.
After the last update it hasn't been working right. The logo appears and then it's just a white screen. I have to force stop it every time. I even tried uninstalling and reinstalling and nothing helped. Fix it please!
I like being able to store my info and pay my bill but when you pay your bill it doesn't update that you have a zero balance. The data usage for the Internet updates just fine though. The main reason I downloaded this app was to accurately manage my bill and I can't do that so I give it 2 stars. Fix it Armstrong, you charge your customers enough money you should be able to afford having a working app.
High prices, data caps, terrible dvr set up which is not user friendly at all. Basic app with nothing to offer. And now the app won't even work. Blank screen after opening. HORRIBLE! If I could choose cable carriers it certainly wouldn't be this one!
When I signed up for a 2 year agreement there was no data cap in my contract. They told me I couldn't change my service because I had a 2 year contract, yet they can now go in and add a data cap onto me and they don't care about our contract. Not only that, in order to screw me up me more they run a overlapping billing period. I'm at 32 days into this billing period and 2 days into my next billing period. Can anyone tell me what month has 32 days???? Oh ya not a one. On demand is a joke#
Until they remove the internet cap I will try to give a bad review any where I can. We already get bent over by the cost of basic cable and internet. Now we are limited how often we use said over priced service??
#1 user interface is hard to navigate. If you first use app to keep track of their metered data consumption, you must select the tiny dot in the center of three dots to find that screen. In Web design, that's called mystery meat. #2 the data calculator does not give the proper start and end date and time to show when the data is consumed for the billing period. #3 final day of billing period overlaps with the first day of the next billing period. #4 data calculated has incorrect total at end of month.
Any other cable company would be better. The small data cap is horrible. We go over every month with normal family usage so I always pay extra fees. We don't download torrents or download large files. Typical streaming of services but if you're an Internet provider and you can't keep up with the times then maybe sell your company. It's ridiculous that they take advantage of their customers like this.
Data caps stink. They say less than 3% are affected, but why are all the comments I'm reading are about data caps. Sounds like more than 3% have issues with this. App doesn't allow you alerts for data so it can be notified when close to cap. Boooo
For months it will not update the balance after paying the bill.
Will not open on note 3 phone
Since the last update I have been unable to use the app. I click it and all I get is a white screen.
Used to work fine then all at once just ed started showing the logo then a white screen and nothing
not surprisingly, I'm left disappointed with armstrong compared to verizon or xfinity. the only thing armstrong has in common with those companies is their prices.
Great people but lacking product. "upgraded" to pace equipment for room to room dvr sharing. Lost all ability to manage home network. Now, I have to call customer service just to change a password, change ssid, port forwarding, etc. Not good.
Service is SUB PAR why wouldn't their app be....if it were not for lack of service options from other companies Armstrong would fold under...caps, horrible service epic FAIL
I can't even sign in to this sad app
by U####:
Wow, this app is really dated. Better off just using the website. This app should really be replaced.