HC Service Request
Free App
Advertisements
About HC Service Request
A mobile service request platform to provide citizens and employees of Harris County ability to submit requests for non-emergency services such as: graffiti, mowing, street signs, debris removal, street repairs, dead animals, ditches, and potholes. The service request then gets routed to the correct precinct to remedy the problem.
Application Features
• Saves user profile for application reuse
• Capture or use existing photo to attach to service request
• Automatic routing of request to correct Harris County precinct
• Address location awareness using GPS
• Adjust location using drag and drop
• Determination of whether location of request is outside Harris County
• Input description of service request
• Secured transmission of data using 128 Bit SSL encryption
• Store submitted Service Request on phone
• Email sent to citizen with request id to reference
Application Features
• Saves user profile for application reuse
• Capture or use existing photo to attach to service request
• Automatic routing of request to correct Harris County precinct
• Address location awareness using GPS
• Adjust location using drag and drop
• Determination of whether location of request is outside Harris County
• Input description of service request
• Secured transmission of data using 128 Bit SSL encryption
• Store submitted Service Request on phone
• Email sent to citizen with request id to reference
All Application Badges
Free
downl.
downl.
Android
3.0+
3.0+
Bug
buster
buster
Android app
App History & Updates
What's Changed
New layout redesign.
Fix a few bugs.
New layout redesign.
Fix a few bugs.
Version update HC Service Request was updated to version 1.5
More downloads HC Service Request reached 1 000 - 5 000 downloads
More downloads HC Service Request reached 500 - 1 000 downloads
What are users saying about HC Service Request
E
by E####:
by E####:
App hangs on location when attempting to submit a service request on newer phones, since technology updates it would be nice if Harris County ITC kept up.
T
by T####:
by T####:
The app will no longer work with the Samsung Galaxy S7. Still works with an S4 and an S5.
S
by S####:
by S####:
Hangs at finding location right after tapping new request.
O
by O####:
by O####:
This app is decent. 4stars just because they actually have an app (that is easy to use) where you can report non-emergency issues!!! Now I'm just waiting to see how quickly the County actually fixes the 3 MAJOR potholes I reported... When reviewing your own submission, I do wish it wasn't so easy to click "Delete" instead of "Details." When you do click "Delete" accidentally, there is no confirmation question...it just deletes your entire submission right away :-/
Y
by Y####:
by Y####:
Hangs up on finding my location. Just cycles over and and over.
S
by S####:
by S####:
No matter where I put the marker, it comes up as unable to find address. I had to go to the website to report a needed road repair.
S
by S####:
by S####:
The app is a bit of a pain to use at times. I get a force close most of the time when I try to edit the details of a request. The road repair request that I did get to submit correctly was fixed in about a week.
D
by D####:
by D####:
Drag and drop feature on the map is cumbersome due to map loading time. Please allow for manual location entries. This is installed on a Droid Bionic running Eclipse 2.2.
S
by S####:
by S####:
No amimal control option
S
by S####:
by S####:
The app says that you can tap on the map to select the address. This does not work on the droid bionic furthermore there is not a way to manually input the address of the problem.
O
by O####:
by O####:
Does what needs to do.
K
by K####:
by K####:
Drag and drop location map doesn't work. You are unable to manually type an address to report. Uninstalled.
F
by F####:
by F####:
The app installed quickly, but would never open. Only a force close message displays each time I try to open it. Very disappointed; I was hoping to use this to report the many illegal roadside dog sales in the area. Uninstalled.
U
by U####:
by U####:
No amimal control option
U
by U####:
by U####:
The app says that you can tap on the map to select the address. This does not work on the droid bionic furthermore there is not a way to manually input the address of the problem.
Z
by Z####:
by Z####:
Does what needs to do.
W
by W####:
by W####:
Drag and drop location map doesn't work. You are unable to manually type an address to report. Uninstalled.
T
by T####:
by T####:
The app installed quickly, but would never open. Only a force close message displays each time I try to open it. Very disappointed; I was hoping to use this to report the many illegal roadside dog sales in the area. Uninstalled.
X
by X####:
by X####:
Drag and drop feature on the map is cumbersome due to map loading time. Please allow for manual location entries. This is installed on a Droid Bionic running Eclipse 2.2.
U
by U####:
by U####:
The app is a bit of a pain to use at times. I get a force close most of the time when I try to edit the details of a request. The road repair request that I did get to submit correctly was fixed in about a week.
U
by U####:
by U####:
No matter where I put the marker, it comes up as unable to find address. I had to go to the website to report a needed road repair.
C
by C####:
by C####:
Needs improvement!!!!!! No amimal control option
C
by C####:
by C####:
Location entry Drag and drop feature on the map is cumbersome due to map loading time. Please allow for manual location entries. This is installed on a Droid Bionic running Eclipse 2.2.
C
by C####:
by C####:
Map tap does not work The app says that you can tap on the map to select the address. This does not work on the droid bionic furthermore there is not a way to manually input the address of the problem.
M
by M####:
by M####:
Works Great Does what needs to do.
by D####:
Cannot upload existing pictures!